How can a producer get notified when a file does not arrive in their mailbox within 5 minutes after the connection is initiated?

You can create a linked rule so that a producer is notified when a file does not arrive in their mailbox within 5 minutes after the connection is initiated.

About this task

To implement this scenario, set up a linked rule.

Procedure

  1. Specify the following parameters. Substitute an appropriate value for the submitter in your situation.
    Key Operator Value
    Event Type Matches Connection Started
    Submitter Matches partnerid
  2. On the Actions page, select no operation.
  3. Next, define the following parameters on the Linked Rules window:
    1. Check Enabled to enable the linked rule.
    2. Select Event Type matches Process Step Ended for Parameters.
    3. Select no operation for Resolution Action.
    4. Select alert1 for Non-Resolution Action.
    5. Select 5 minutes for Timeout. This parameter defines the time period to wait before taking the non-resolution action (alert1 which indicates a high-severity alert).