Follow-up objective: Specific process completes in error on a specific server

The IBM® Sterling Control Center Monitor administrator for the CD1 server group, needs to know when a specific process (DailyGrind) on a specific server (hawaiiCD) completes in error.

The CD1 administrator wants to generate a high-severity alert and be notified by email when an error occurs. To accomplish this objective, the administrator created the following building blocks:

Daily Grind Error action

When the Daily Grind process encounters an error on the hawaiiCD server, the administrator for the CD1 server group wants IBM Sterling Control Center Monitor to generate an alert and send an email. To accomplish this objective, the administrator created the following action. (This action was later selected when the “Daily Grind” rule was defined.)

Field Value
Name Daily Grind Error
Description Action taken when the DailyGrind process completes in error on hawaiiCD server.
Email
To Ops1@bank.com
From SCCAdmin@bank.com
Subject &processName; error
Message &processName; completed in error on &nodeName;
Alert Severity 1 - High
Permissions (Roles that can edit this action) Operations Admin CD1

Daily Grind Error rule

Mike defined the following information for the rule and then placed the Daily Grind Error rule higher in the priority sequence than the Process error rule:

Field Value
Name Daily Grind Error
Description This rule is triggered when the DailyGrind process completes in error on any monitored server
Parameters
Key Event Type
Operator Matches
Value Process Ended
Key Process Name
Operator Matches
Value DailyGrind
Key Servers and Server Groups
Operator Matches
Value hawaiiCD
Key Return Code
Operator Not Equal To
Value 0
Action Daily Grind Error
The following graphic shows the building blocks that comprise the “Daily Grind Error” rule from the values in the table:
Image shows the building blocks for the daily grind error rule that were described in the table.