Collecting information to send to IBM Software Support
IBM® Sterling Control Center Monitor provides a utility that collects information you can send to IBM Software Support.
The SCCDataCollector utility is located in the Installation Directory/bin directory. It consists of two files: runDataCollector.sh and runDataCollector.bat used to create an archive file (.zip file). The .zip file created by the utility is located in the Installation Directory and named SCCdataXXXXXXXXXXXXX.zip, for example, SCCdata1350322062887.zip. After the file is created, upload it to the Enhanced Customer Data Repository System (ECuRep).