How can I create an action to release a Sterling Connect:Direct process?

You can create an action with a Server Command to release a Sterling Connect:Direct® process.

Create an action with Server Command equal to the following command:
“change process hold=no pname=&processName; pnumber=&processid;”
You can do this easily using the Release Process Command template that is provided in the Create Action wizard. The following table contains sample settings of a Create Action wizard:
Action Server Command Template Server Command
Server Command <Server that generated the event> Release Process Command change process hold=no pname=&processName; pnumber=&processid;

To make the action release processes to attempt to run again, you might specify this action in a rule. The rule might, for example, watch for Sterling Connect:Direct Processes that make the transition to the Held in Error queue.