How can I know when a Sterling B2B Integrator adapter goes down and stays down for more than 5 minutes?

When a Sterling B2B Integrator adapter goes from an enabled to a disabled state on a Sterling B2B Integrator-managed server, a Server Status event with a message ID of CGIS011I is generated. When a Sterling B2B Integrator adapter starts up/is enabled, a Server Status event with a message ID of CGIS010I is generated.

Using this knowledge, you can build a linked rule to alert you only if the adapter goes down and stays down for more than 5 minutes.

  1. The first part of the rule is to watch for the message ID of CGIS011I. The action taken could be No Operation, or a low severity alert action.
  2. Select Enabled on the Linked Rules window that appears next.
  3. As a Linked Rules parameter, specify a Message ID value of CGIS010I to match on the event when a Sterling B2B Integrator adapter starts up.
  4. Do one of the following:
    • If you selected No Operation for the initial action, choose No Operation for the Resolution action also, and an appropriate action, such as alert1, for the Non-Resolution action.
    • If you selected an alert action, such as alert2, for the initial action, choose alert0 for the resolution action. This action tells IBM® Sterling Control Center Monitor to clear the first alert generated, and an appropriate action for the Non-Resolution action.
  5. Set the timeout value to the time the IBM Sterling Control Center Monitor engine waits before taking either the Resolution or the Non-Resolution action.