Configuration Jobs

You can see what configuration jobs are queued, scheduled, and waiting to be submitted, and what jobs are complete. You can view jobs by selecting Queued Jobs or Completed Jobs tab.

Changes to configuration objects, including the creation and deletion of objects, are submitted as jobs. When you submit a job that involves more than one server, Sterling Customer Center creates a separate job for each server. When you create, update, or delete a configuration item, you can initiate the change immediately, create a job for the hold queue to start later, or schedule a job for later. With this mechanism, you can change a held job over time, based on factors such as your schedule and the need to conduct further research. You can also schedule a job to run automatically at a later time. After all changes to the object are in place, you can start the held job to submit the job to accomplish all the changes at one time.

Sometimes you know only some of the changes you want to make. If so, change what you know you must change, then hold the job until you can update and start it later. If you select Hold for later, write down the job number so you can run the job at a convenient time. The Job Viewer for both queued and completed jobs is limited to only show the most recent jobs. You can use the filter option to retrieve jobs not shown in the default view.
Note: For a job displayed in the Configuration Jobs, if the Return Code is 4 and 8, the row color is yellow and orange respectively.
For a queued job, you can do these tasks:
  • View job properties
  • View job details
  • Change those properties
  • View and run job steps
  • Start a job
  • Hold a job for later
  • Cancel a job
For a completed job (including a failed one), you can view and change job properties or job step properties, rerun the job, or rerun individual steps.
Note: The configuration object types (which you can view, manage) appear on your web console instance based on your role permissions. You will be able to view the configurations jobs of only those objects types whose permission your role has.