Overview of logging
Enabling logging can help you troubleshoot an issue with your IBM® Sterling Control Center Monitor engine. The IBM support team uses logging to analyze the issue and help provide a solution.
- <CC Install Location>/conf/EngineLogger.xml
- <CC Install Location>/conf/CCClientLogger.xml
- <CC Install Location>/log/*.log - This file contains the major log files that are generated by various IBM Sterling Control Center Monitor components in the console.
- <CC Install Location>/web/ccbase/logs/*.log - This file contains log information that is generated from the IBM Sterling Control Center Monitor web console.
Adjusting the log level from lower to higher decreases the amount of log information that is shown to you. Adjusting the log level from a higher to a lower level increases the amount of log information that is shown to you. For example, in the (ControlCenter6.2.0}/conf/EngineLogger.xml file, there is a setting for the SLCService component log. The Logger name="SLCService" level="ERROR",SLCServiceAppender logger generates IBM Sterling Control Center Monitor ERROR log information in the (ControlCenter6.2.0}/log/SLCService_*.log file. You can change the log default ERROR to INFO to have more log information for the SLCService component.
- Logger name="com.ibm.tenx" level="INFO"
- Logger name="openjpa.jdbc.SQL" level="INFO"
|OFF||Highest possible level. Turns off all logging.|
|ERROR||Error events, but allows the application to continue running.|
|WARN||Run time errors that can cause potentially harmful errors.|
|INFO||Informational messages that highlight the progress of the application.|
|DEBUG||Detailed information on the events in the system.|
|TRACE||More detailed information about the events in the system than DEBUG.|
|ALL||Lowest possible level. Turns on all logging.|