Types of information
IBM® Sterling Control Center Monitor provides you with several different types of information about the servers in your environment.
Visual status indicators display in the consoles. You can tie rules/actions to status when you are defining work for IBM Sterling Control Center Monitor to perform.
- Server, adapter, Global Mailbox system data centers, and daemon status
The following status monitors are available:
- Server Status Monitor
- Adapter Status Monitor
- Daemon Status Monitor
- Event Processor Status Monitor (web console only)
The Environmental health widget in the web console dashboard provides an aggregated health status of the servers in your environment, which gives you a place to begin troubleshooting server issues. The Environmental health widget shows a server, adapter (for Sterling B2B Integrator), file agent (for Sterling Connect:Direct®), data center (for Global Mailbox), daemon (for Sterling Connect:Enterprise®), or engines (for Sterling Secure Proxy) chart for each server type in your environment that you have permission to view. Each chart provides a color indicator and a corresponding status indicator of the ratio of alerts for the nodes, adapters, clusters, Global Mailbox system data centers, or daemons. From the charts, you can navigate to lists of filtered or unfiltered alerts. You can also access a list of status changes for a server type when applicable.
- Activity status
The Process Activity Monitors display completed processes (Completed Process Activity Monitor) and queued processes (Queued Process Activity Monitor) on single or multiple servers or server groups, all managed servers of one type, or all managed servers.
The Recent file transfer activity widget in the web console dashboard provides a graph that depicts volume of file transfers over time for each type of monitored server. From the widget, you can access a list of transfers for each server type to troubleshoot server issues. The Recent file transfer activity widget provides server information for the servers that you have permission to view. Each line on the graph shows the volume of transfer activity for all servers of a server type for 30 days.
When an event occurs and it matches a rule, an action for the matched rule is initiated, such as displaying an alert in the consoles, sending an email, generating an SNMP trap, or initiating OS or server commands.
- File transfer status
The Completed files list shows a searchable, and filterable list of the most recently recorded file transfers that you have permission to view. Searching and filtering this list facilitates troubleshooting file transfer issues. Access the Completed files list directly from the web console main menu, from the Recent file transfer activity widget, and the Transfer scorecard widget. To access the Completed files list from the web console, click. To access the completed files list from one of the widgets, click the section of the widget graph about which you want more information.
Visual indicators (icons) displayed in the consoles with varying severity levels that you specify in actions. Alerts are displayed as active or handled. The alerts monitors (Active Alerts Monitor and Handled Alerts Monitor) provide near real-time display of alert data as it occurs.Attention: The Active Alerts monitor shows only the latest alert when more than one alert is triggered by the same SLC instance or linked rule.When working with alerts, you can:
- View the properties of an alert, and you can view the statistics associated with a process related to an alert. You can also view the SLC or rule that generated the alert.
- Add a comment to the alert.
- Move an alert from active to handled status. When you move an alert to handled, you are required to add a comment about the update.
The Active alerts widget in the web console dashboard provides an aggregated view of total active alerts. From the widget, you can navigate to a list of active alerts to troubleshoot issues with servers monitored by IBM Sterling Control Center Monitor. The Active alerts widget displays alert information for the servers that you have permission to view. The widget counts the number of active alerts for three severity levels: high, medium, and low.
When an event occurs, an email can be sent to an individual or list of individuals defined as the action of a rule.
- SNMP trap
A message generated and sent to one or more Simple Network Management Protocol (SNMP) hosts.
Information saved in log files for historical purposes that can help you troubleshoot issues.
- Audit logs
Standard report of changes made to both IBM Sterling Control Center Monitor objects and Sterling Connect:Direct server configuration objects. Audit logs can be run as an on-demand report or displayed on the IBM Sterling Control Center Monitor console.
Used to gather information about the servers in your environment.
- Standard IBM Sterling Control Center Monitor Reports
Produced from the IBM Sterling Control Center Monitor consoles on demand or automatically from schedules. Standard reports can grab any field in the database, and you can specify filtering criteria on report data. However, you cannot manipulate the format of standard reports or use them to perform complex queries, and they cannot be used to do calculations.