Environmental health widget

The Environmental health widget displays an aggregated health status of the servers in your environment, which you can use to begin troubleshooting server issues.

For each server type in your environment that you have permission to view, the Environmental health widget shows a chart. Depending on the server type, the charts include the following objects:
  • Engines for Sterling Secure Proxy
  • Adapters for Sterling B2B Integrator and Sterling Secure Proxy
  • Daemons for Sterling Connect:Enterprise®
  • Configuration managers for Sterling Secure Proxy
  • Data centers for Global Mailbox
  • File agents for Sterling Connect:Direct®
Important: Depending on the server IBM® Sterling Control Center Monitor is monitoring, you can have functionality limitations in IBM Sterling Control Center Monitor with that server. See the Release notes to see what functionality is available with your server.
Each chart provides a color indicator and a corresponding status indicator of the ratio of health statuses for these objects. Also, each chart shows three types of health status options:
  • Down, which indicates either IBM Sterling Control Center Monitor cannot connect to the server or monitoring for that server is stopped.
    Important: When you install Sterling B2B Integrator, some of the adapters that are installed are initially displayed as down in the widget. If you want to monitor these adapters, you need to configure them in Sterling B2B Integrator. If you do not plan to use these adapters, you must find the server whose adapters are to not be monitored in the Web console Server List (Server > Server List > overflow menu () > Update). Then, click Settings > Adapter List uncheck Monitored for any adapters to not be monitored. This action prevents the adapters from displaying as down in the Environmental health widget and being tracked in the status change events in the widget. This action also prevents the adapters from being displayed in the Adapter Status Monitor.

    Global Mailbox data centers display a down status when the management node does not check in within the specified heartbeat interval.

  • Warning, which indicates one of the following issues:
    • The event processor failed to connect to the server.
    • Monitoring was paused.
    • The server was paused upon startup.
    • The Global Mailbox management node cannot communicate with its services or the services upon which it depends.
      Important: Global Mailbox does not immediately detect that the Aspera and IBM WebSphere® MQ services are operational. Until these services are used for the first time, they remain in an unknown state and display a warning or not monitored status. When the first file transfer occurs, Aspera is used and its status is indicated. When the first event is raised for Sterling B2B Integrator, IBM WebSphere MQ is used and its status is indicated.
  • Active, which indicates the following activities depending on the server type:
    • The server is running for Sterling Connect:Direct, Sterling Connect:Enterprise, Sterling Connect:Express, MQ MFT, Sterling B2B Integrator/Sterling File Gateway, Sterling Secure Proxy, Global Mailbox data center, and FTP servers.
    • An adapter in enabled or a node status is running for Sterling B2B Integrator, Sterling File Gateway, and Sterling Secure Proxy.
    • A daemon is running for Sterling Connect:Enterprise.
You can complete the following actions from the Environmental Health widget:
  • Click one of the colored parts of the server, adapter, daemon, configuration manager, or Global Mailbox data center charts to access a filtered list of servers in a particular a status.
  • Click the middle of a chart to access an unfiltered list of nodes, adapters, daemons, configuration managers, or Global Mailbox data centers.
Important: The Environmental Health widget uses predefined, built-in IBM Sterling Control Center Monitor rules to gather data for status changes. By default, these rules run before the rules that you create. If you want your rules to run first, move the predefined rules to a lower priority. For more information, see Changing the order of rules.