Clearing the cache before upgrading your console

If you are upgrading from a previous version of IBM® Sterling Control Center Monitor, after installing the upgrade but before installing the console, clear the browser cache on the computer on which you are starting the console.

  1. Click Start > Run.
  2. Type javaws -viewer and click OK.
  3. In the Java™ Control Panel, click Settings, Delete Files, then OK.
    Note: Only deleting temporary internet files is not sufficient.
  4. Proceed with installing the console by following the steps in Setting up a console.