Clearing the cache before upgrading your console

If you are upgrading from a previous version of IBM® Sterling Control Center Monitor, after installing the upgrade but before installing the console, clear the browser cache on the computer on which you are starting the console.

1. Click Start > Run.
2. Type javaws -viewer and click OK.
3. In the Java™ Control Panel, click Settings, Delete Files, then OK.
   Note: Only deleting temporary internet files is not sufficient.
4. Proceed with installing the console by following the steps in Setting up a console.