Clearing the cache before upgrading your console
If you are upgrading from a previous version of IBM® Sterling Control Center Monitor, after installing the upgrade but before installing the console, clear the browser cache on the computer on which you are starting the console.
- Click Start > Run.
- Type javaws -viewer and click OK.
- In the Java™ Control
Panel, click Settings, Delete Files,
then OK. Note: Only deleting temporary internet files is not sufficient.
- Proceed with installing the console by following the steps in Setting up a console.