Configuring email settings

You can specify the type of email service that you want users to use. The HTML-based email service is an alternative option for browsers without NPAPI support.

HTML-based email service

The HTML-based email service provides an alternative to the Java-based mail service because the Java-based email service is deprecated. You can allow users to modify their From email address. Another option is that you can specify that a valid From email address is used as the sender's email. That email address is defined by the CNMailSession mail session on the application server.
Important: The email address that is entered by a user is not verified and poses a security risk. For more information about configuring the email-mapping plug-in, see Configuring the Email mapping plug-in.

For the option, The sender of the email is copied (Cc:) automatically, the sender of the email is also copied (Cc) on the email. However, the sender’s email address is not displayed in the Cc: field.

To define the CNMailSession mail session, you must configure an SMTP server. You can define the CNMailSession mail session for WebSphere Application Server or WebLogic. The following steps show how to configure a CNMailSession mail session in WebSphere Application Server.

  1. Log in to the WebSphere Application Server Admin console where IBM Content Navigator is deployed.
  2. Go to the Mail Sessions through Resources > Mail > Mail Sessions.
  3. Open the default mail session, CNMailSession.
  4. Specify the Outgoing Mail Properties as follows:
    • Server: smtp.mycompany.com
    • Protocol: smtp
    • User: myaddress@mycompany.com
    • Password:
    • Return email address: myreturnaddress@mycompany.com
  5. If your mail server does not require authentication and you skip the User and Password fields, add a Custom Property, mail.from, to the Custom Properties of the CNMailSession object, with its value being the email address to be used as the From address when sending emails. You might also need to add more custom properties that depend on your mail server configuration. For an example, refer to this technote: Configuring Google SMTP server for use with IBM Content Navigator
  6. Save your changes.
  7. Restart the IBM Content Navigator application server.

      NOTE: If your mail server is configured with two-factor authentication, you might be required to verify the login attempt.

If you configure the service to not allow users from entering their email address, the email dialog must have access to the user's email. You must use the Email-mapping plug-in that was shipped with IBM Content Navigator, Version 2.0.3 Fix Pack 6 and later releases. The Email mapping plug-in provides information about mapping user IDs and email addresses.