About enhanced Task Manager logging

Enhanced Task Manager logging improves the serviceability of IBM Content Navigator by making Task Manager issues easier to diagnose and resolve.

Overview

Task Manager is used by IBM Content Navigator and integrated products such as IBM Content Collector, IBM Enterprise Records, and Datacap. When Task Manager issues occur, support teams often need detailed logging to understand task processing, configuration access, application server interactions, and permission checks.

Key changes

Enhanced Task Manager logging includes the following improvements:

  • Clearer Task Manager log messages
  • Reduced duplicate and unnecessary task-related log entries
  • Improved logging for task processing events
  • Better visibility into files and locations that are accessed during processing
  • Clearer messages that show where configuration properties are read from
  • More trace points for method interactions and action processing failures
  • Improved logging for interactions with WebSphere Application Server and WebLogic Server layers
  • Additional information for user permission checks

Existing Task Manager behavior

Your existing Task Manager behavior remains unchanged:

  • Existing Task Manager functions continue to work as before
  • The existing task configuration remains valid
  • Existing integrations with IBM Content Collector, IBM Enterprise Records, and Datacap remain unchanged
  • User permissions and access rights are unchanged
  • No changes are required to existing task definitions

Benefits for administrators and support teams

With enhanced Task Manager logging, administrators and support teams can:

  • Identify relevant task processing events more quickly
  • Determine whether configuration properties are read from a file or an environment variable
  • Trace failures that occur during task or action processing
  • Review files, locations, and configuration values accessed during processing
  • Investigate interactions between Task Manager and the application server
  • Diagnose permission-related issues more efficiently

Supported applications and platforms

Enhanced Task Manager logging applies to IBM Content Navigator Task Manager environments, including deployments that support integrations with IBM Content Collector, IBM Enterprise Records, and Datacap.

The logging improvements are available for environments that run IBM Content Navigator Task Manager on supported application servers, including WebSphere Application Server and WebLogic Server.

How it works

When Task Manager processes tasks or actions, the enhanced logging records clearer and more useful diagnostic information. The logs include details about task processing flow, configuration sources, file or location access, permission checks, and interactions between Task Manager components and the application server layer.

The logging has also been refined to reduce duplicate or unnecessary task-related information. This makes it easier to search the logs and identify the specific processing step or configuration source that is related to a problem.

Getting started

No functional changes are required to use enhanced Task Manager logging.

Administrators can review the Task Manager logs when investigating task processing issues. When working with IBM Software Support, provide the relevant Task Manager logs, application server logs, configuration details, and information about the task or action that failed.