Backing up the Case Analyzer Engine

Make sure that the site has restorable backups of the system and data for all Case Analyzer components. In an emergency, you might have to back out of the upgrade. If you are upgrading from the Content Cortex 5.2.1, make sure that the site has restorable backups of the Content Platform Engine data.

About this task

Review the detailed information about what to back up for Content Cortex components. See Content Cortex domain backup and recovery.

Back up the following items:

• The database used by the Content Platform Engine server to which this Case Analyzer Engine is connected (if you are upgrading from the 5.2.1 release of Content Cortex).
• The Case Analyzer store database.
• The Analysis Server OLAP database. Make a note of any special configuration that has been applied to cubes or dimensions, such as role assignments or auto-grouping. The configuration must be reapplied after the upgrade is complete. See the Analysis Manager online help for more information and detailed instructions on creating roles and assigning users.