Verifying the System User credentials

Confirm that the user that is designated as the cpe_system_user has the appropriate credentials for content and workflow

To verify System User credentials:

1. Start Administration Console for Content Platform Engine if you did not already do so:
   1. On any computer, open a browser and navigate to the Administration Console for Content Platform Engine logon page:
      • In a standard availability environment, the logon page is at http://CPE_Server:port/acce. CPE_Server is the name of the system where Content Platform Engine is deployed. port is the HTTP port that is used by the application server where Content Platform Engine is deployed.
      • In a high availability environment, the logon page is at http://virtual_server:port/acce. virtual_server is the name of the load balancer or proxy server where the clusters of Content Platform Engine is deployed. port is the port number of the load balancer or proxy server.
   2. Log on as an administrator.
2. Click the icon for your object store in the navigation pane and navigate to Administrative > Workflow System > Isolated Regions..
3. Open an isolated region and navigate to view a User Queue.
   If the permissions are correct, you can see the details of the user queue.
4. Open the domain properties page for the Content Cortex domain.
5. Verify the permissions for the System User:
   • "View all properties" and "Read permissions" access rights to the Content Cortex domain.
   • Membership in a group that has Full Control access rights in all object stores that will host workflow systems.
   • Part of the group that is assigned as the workflow_system_admin to use for workflow system processing.