Verifying the successful upgrade of workflow systems

Verify that all workflow systems were successfully upgraded.

About this task

After running the upgrade, access the ping page to verify that all isolated regions have been successfully upgraded.

Procedure

  1. Browse to the Process services ping page:

    http://server:port/peengine/IOR/ping

    where:

    server is the host name of the machine where Content Platform Engine is deployed.

    port is the HTTP port used by the application server where Content Platform Engine is deployed.

    High
availabilityIn a highly available environment, use the load balanced virtual name for the server:port. For example: http://virtual_server/peengine/IOR/ping

    The following table lists an example address for your application server:

    Table 1. Example Process services ping page for your application server
    Application Server Type Web Page Address
    IBM® WebSphere® Application Server http://myserver:9080/peengine/IOR/ping
    Oracle WebLogic Server http://myserver:7001/peengine/IOR/ping
  2. When prompted to log on, enter the upgrade_user and password.
  3. Review the database connection, data sources, and schema name information that is presented for each workflow system or Case Analyzer data store.
    • Verify that the isolated regions (as indicated by the ServerDBContext lines in the Database section of the ping page) are all in Ready state.
    • Verify that the Case Analyzer data stores (as indicated by the CADataStore lines in the Database section of the ping page) are all in Ready state.