Assign Trackers

About this task

Although it is not required, every workflow definition should have one or more users or groups assigned as trackers to monitor events and help resolve problems when the workflow is running.

To assign trackers to the workflow

  1. If Workflow Properties is not open, select the Action menu, then select Workflow Properties.
  2. On the Workflow Groups tab, select the predefined F_Trackers workflow group and click Modify on the Participants bar.
  3. In the Participant Selection window, select one or more available participants and add them to the list of selected users for the F_Trackers workflow group.
  4. In the Description field, you can optionally enter authoring-related information about the F_Trackers group for future reference.
Tip: If the same users will track this workflow every time it runs, assign specific users or groups to F_Trackers.
Note: If you assign a specific user to F_Trackers and that user does not exist at the time the workflow is launched, the tracker items for this workflow will go to the Conductor (error) queue. This situation can occur if the user name has been deleted or if the workflow is run on a different system.