Planning the upgrade

This section provides upgrade details and links to help you prepare your environment for the Case Analyzer upgrade. Review this information thoroughly before you start to upgrade Case Analyzer or required vendor software.

The upgrades described in this guide assume that you retain your basic platform configuration from the previous release and that you have already upgraded Content Cortex.

For information about the system requirements for the version of Case Analyzer that you are upgrading to, see the system requirements technical support document that is appropriate for your configuration. See the IBM® Content Cortex system requirements External link opens a new window or tab or the system requirements External link opens a new window or tab.

Be sure that you have upgraded the IBM Case Foundation components. See Upgrading IBM Case Foundation.