In-baskets
In-baskets are used to filter work items in a queue. Only items that are appropriate for a specific role are displayed.
When you create an in-basket, you are defining a template that
specific users, who are assigned a role, use to process work items.
You do the following tasks when you create an in-basket:
- Specify the fields that are displayed in the in-basket that you are creating.
- Determine the filters that users can use to view only certain work items in the in-basket.
- Specify the content that is displayed in the in-basket each time a user runs a query.
An application space organizes the resources for a custom application that uses a workflow. You define roles for users, such as a Clerk or Approver, in an application space. The roles determine who processes the various activities in the application and the appropriate access that they have to specific in-baskets. You must create the in-baskets first before you can assign in-baskets to specific roles in an application space.