Opening a Work Item

When a workflow participant or Tracker opens a work item that is displayed in a User Inbox, a pop-up window opens in the browser. This window contains either the Step Processor user interface page or a Tracker page. For example, a workflow participant might select a step assignment from a User Inbox.

For a description of how the correct Step Processor is selected for display, see Algorithm Used for Opening a Step Processor. For how the URL for the Step Processor UI is supplied to the Web application, see Supplying the URL for a Step Processor.

Displaying the Work Item State

You can display the deadline status of a work item to the user. Use VWQueueElement.getStepDeadlineStatus() to obtain the work item's status. Use VWQueueElement.getLockedStatus() to determine the work item's lock status.

Opening a Tracker Assignment

When a Tracker application is launched, a corresponding URL is constructed in a manner similar to a Step assignment, as follows:

Note: The Web server URL, the Tracker Java™Server Pages (JSP) location need to match (for the same Web application, based on the registered settings).
  1. Web Server URL. The current Web server URL if it is the same Web application. If it is a different Web application, the registered settings are used.
  2. Queue name (passed in).
  3. Work object number (passed in).

An example of a completed URL, is as follows:


http://your _server/eprocess/WcmTracker.jsp? queueName=Tracker&wobNum=FA3454543AD231FDD3453&setWindowId=mainWindow

where eprocess is the parent directory and WcmTracker.jsp is the Tracker application's (View) JSP page.