Synchronizing machine clocks

Content Cortex processes require that you synchronize the clocks on all of the machines that are running Content Cortex servers and Content Cortex clients.

Procedure

  1. Make sure that the machine clocks on all Content Cortex servers, including Content Platform Engine, all database servers, and those of Content Cortex client applications including IBM® Case Manager and so on, are synchronized.
    Errors that might arise if they are not synchronized include those of authentication, cooperative locking, communication between servers, and others.
  2. You can run a clock synchronization utility to synchronize all of the clocks on your Java™ virtual machines with a reliable time source. If the clocks get out of sync by 60 seconds or more, you can configure a scheduler in the clock synchronization utility to periodically synchronize the time of the clocks.