FNRCC0005E: CONTENT_CA_INTERNAL_ERROR A content area error occurred internal to the server. See messages in the Content Cortex server error log for the cause of this exception.
Explanation
A content area error internal to the server occurred while serializing or deserializing data, moving content, or sorting rows.
Administrator response
See messages in the Content Cortex server error log for the cause of this error. The error happens for one of the following reasons: 1. Serialization or deserialization of data to be stored in a database failed because of an internal memory corruption or out-of-memory condition. This condition usually is associated with a Java I/O exception error. Check the Must Gather documents for the information that you need to acquire, and then contact IBM Software Support. 2. A move-content operation failed because the size of the content to be moved does not match its expected size, or else the size of the content at the copied location does not match its size at the original location. No Java exception is associated with this error. This error also occurs if multiple users try to simultaneously move the same content. Retry the operation. If the error occurs again, check the Must Gather documents for the information that you need to acquire, and then contact IBM Software Support. 3. The sort of the rows in the batch in memory failed.