Enabling Case Analyzer services

There are no specific installation procedures for the Case Analyzer services because these services are installed as part of Content Platform Engine. After Content Platform Engine is installed, you can enable Case Analyzer services at the domain, site, virtual server, or server level.

Before you begin

The following software must be installed before you can enable and run Case Analyzer services:
  • IBM® Case Foundation
  • Case Analyzer SSAS Connector if you plan to use Case Analyzer Excel Reports or Cognos® Business Intelligence

About this task

Case Analyzer services support publishing to the Microsoft SQL Server, Db2® for Linux®, UNIX and Windows, and Oracle databases.

Procedure

To enable Case Analyzer services in Content Platform Engine:

  1. Access the workflow subsystem properties in the administration console:
    1. In the domain navigation pane, select the server hierarchy object.
      For example, if you want to access the subsystem properties at the site level, expand the Sites folder and select a site.
    2. Click the Workflow Subsystem tab.
  2. Select the Case Analyzer enabled option and click OK.

What to do next

For more information about inheritance and hierarchy levels of domain properties, see Inheritance and server hierarchy levels.