Case Monitor example: Setup
The tasks and steps provided here set up the conditions to monitor user-defined data fields in a sample workflow. The workflow consists of three steps that check credit for an incoming customer order, and either ship the order or notify the customer of credit problems. The data in each workflow includes the amount of the order, the region where the order will be shipped (location), and a credit value.
About this task
To prepare this example, you will need to create and configure a data source, create work queues, expose some data fields, and create workflows in progress.
In a later example, the IBM®
Cognos® Real-time Monitoring Workbench and Dashboard
applications are used to configure the Case Monitor objects and monitor
the workflow activity based on this setup.
- Example - Adding user-defined fields as measures and dimensions
- Monitors the total value and average value of the
Amountfield by location in active workflows.