Business insights

Business Automation Insights transforms content operations data into actionable insights that help you make informed decisions, optimize processes, and improve business outcomes. You can monitor content management performance in near real-time and identify opportunities for improvement.

Business Automation Insights captures events from your content management systems and transforms them into meaningful business intelligence. By monitoring content operations in near real-time, you can quickly identify and address issues before they impact your business. The system helps you understand how content flows through your organization, identify bottlenecks, and measure the effectiveness of your content operations.

You can make data-driven decisions based on actual content usage patterns and performance metrics rather than relying on assumptions. Intuitive dashboards visualize key performance indicators that matter most to your business, making it easy to track content lifecycle metrics, ensure compliance, and optimize storage costs. When you identify process inefficiencies, you can take action to streamline content workflows and improve productivity.

These insights help you reduce operational costs and ensure that content management processes support your business objectives. By understanding how your content systems perform, you can allocate resources more effectively and demonstrate the value of content management to your organization.

Customizable dashboards

Business Automation Insights includes dashboard templates that you can customize to track the metrics most relevant to your organization. This saves time and effort by providing pre-built visualizations that you can adapt to your specific needs, rather than building dashboards from scratch.

Secure data processing

You can configure event emission and security settings to control what content operations data is captured and how it is processed. This ensures that sensitive information remains protected while still providing the insights you need to optimize your content management operations.

Accessing Business Automation Insights

Business Automation Insights is included as part of your IBM® Content Cortex entitlements. For information on how to download, install and deploy it, see the Business Automation Insights documentation.

Enabling Business Automation Insights

To capture content events and enable Business Automation Insights for your environment, you must configure the Content event emitter. The configuration process depends on your deployment type: