Synchronizing machine clocks
Content Cortex processes require that you synchronize the clocks on all of the machines that are running Content Cortex servers and Content Cortex clients.
Procedure
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Make sure that the machine clocks on all Content Cortex servers,
including Content Platform Engine, all database servers, and those of
Content Cortex client applications including IBM® Case Manager and so on, are synchronized.
Errors that might arise if they are not synchronized include those of authentication, cooperative locking, communication between servers, and others.
- You can run a clock synchronization utility to synchronize all of the clocks on your Java™ virtual machines with a reliable time source. If the clocks get out of sync by 60 seconds or more, you can configure a scheduler in the clock synchronization utility to periodically synchronize the time of the clocks.