Work item processing time

The Work Item Processing Time cube shows the amount of time it takes to process specific work items. It contains the following dimensions and measures.

If a field available to you is not listed in the table below, it is a user-defined data field.

Table 1. Dimensions of Work Item Processing Time cube
Dimension / Levels	Description
Queue Queue Operation	The workflow queues
Time Year Quarter Month Day Hour Minute	A set of time intervals
User User name	Workflow user names
Workflow definition Isolated region Workflow Map Step	The workflow definition information

Table 2. Measures of Work Item Processing Time cube
Measure	Description
Average completion time (days/hours/minutes)	The average time (in days, hours, or minutes) it took to complete an item in a step, including wait and processing time. The time in a step is computed from the time the work item enters the step (“enqueued”) until the work item leaves the step (“completed”).
Average processing time (days/hours/minutes)	The average time (in days, hours, or minutes) a work item was processed (“locked”) in a step.
Average wait time (days/hours/minutes)	The average time (in days, hours, or minutes) a work item was waiting (not “locked”) in a step.
Completed work item count	The number of items completed in the current interval.
Total completion time minutes	The total time (in minutes ) it took to complete items in a step.
Total processing time minutes	The total time (in minutes ) it took to process items in a step.
Total wait time minutes	The total time (in minutes ) items were waiting in a step.