Case Analyzer event logs

You can configure the Case Analyzer store to process specific isolated regions or event logs. Configure the settings on the Workflow Event Log Source tab. The default setting is to process all events from all isolated regions.

About this task

To specify which isolated regions or event logs are to be processed by the Case Analyzer store, do the following steps:

Procedure

In the navigation pane, select a Case Analyzer store.

On the Workflow Event Log Source tab, choose one of the two options:

Option	Action
Process all events	All of the event logs from all isolated regions for the Case Analyzer store are processed.
Process events from specific regions and event logs	You can choose the event logs of an isolated region to process. Select one or more isolated regions. Select <ALL EVENT LOGS> to process all of the event logs for an isolated region. To specify individual event logs for a region, clear <ALL EVENT LOGS> and select the event logs to process. Important: After you clear <ALL EVENT LOGS> and click Apply, you cannot return and select <ALL EVENT LOGS> for that region. However, if you later decide that you want all of the event logs for the region to be processed, you can return and select each event log for that region.

Option

Action

Process all events

All of the event logs from all isolated regions for the Case Analyzer store are processed.

Process events from specific regions and event logs

You can choose the event logs of an isolated region to process.

Select one or more isolated regions.
Select <ALL EVENT LOGS> to process all of the event logs for an isolated region.
To specify individual event logs for a region, clear <ALL EVENT LOGS> and select the event logs to process.

Important: After you clear <ALL EVENT LOGS> and click Apply, you cannot return and select <ALL EVENT LOGS> for that region. However, if you later decide that you want all of the event logs for the region to be processed, you can return and select each event log for that region.

Results

If you change a region or event log from not selected to selected, only workflows that are run after the change are processed by Case Analyzer for that region or event log.

If you configure a new isolated region and you want Case Analyzer to process events for that region, use the Event Log Configuration window to specify processing for that isolated region.
If you configure a new event log for an isolated region that is configured for Case Analyzer processing and <ALL EVENT LOGS> is selected, the events in the new event log are processed. Otherwise, if specific event logs are selected, use the Event Log Configuration window to specify the new event log.

Important: After you configure Case Analyzer to process events from specific regions, you cannot undo this selection by selecting Process all events. However, you can configure Case Analyzer to process all events by selecting <ALL EVENT LOGS> for every region.