Performance factors of Content Collector for Microsoft SharePoint Online

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This topic provides information on various factors which impact the Content Collector for Microsoft SharePoint Online performance.

  • The Content Collector for Microsoft SharePoint Online component is dependent on the Microsoft network and your Internet for connecting to the SharePoint Online.
  • There is a substantial delay in the response time in SharePoint Online because different activities from the users' end trigger multiple requests that are sprawled over multiple servers to fetch the requested data.
  • In case of Content Collector for Microsoft SharePoint on-premise, server APIs are used to connect to the SharePoint server. Server APIs are deployed directly on the SharePoint server, which results in faster response or enhanced performance. However, in case of SharePoint Online, server API is not available and hence Client-Side Object Model (CSOM) is used to connect to SharePoint Online, which uses the Internet for each server request.
  • The performance of Content Collector for Microsoft SharePoint Online is also dependent on the number of resources allocated to the SharePoint Online tenant.