Checking if documents were collected
If the event log ID 128 was not logged, determine if the errors occurred while collecting the source documents by checking the information that is added to the source system connector log files.
Error identification
Connector | Log file name and log level | Search strings |
---|---|---|
Email Connector and SMTP Connector |
Lotus Domino: afu_mailconnector(Domino)_sysout_<file number> afu_mailconnector(Domino)_trace_<file number> afu_monitor_sysout_<file number> afu_monitor_trace_<file number> Microsoft Exchange: afu_mailconnector(MAPI)_sysout_<file number> afu_mailconnector(MAPI)_trace_<file number> afu_monitor_sysout_<file number> afu_monitor_trace_<file number> SMTP/MIME afu_mailconnector(SMTP)_sysout_<file number> afu_mailconnector(SMTP)_trace_<file number> afu_monitor_sysout_<file number> afu_monitor_trace_<file number> Log level: Information |
Search for the following strings:
For example:
|
File System Source Connector | Not applicable. This type of error cannot occur. | |
SharePoint Connector | ibm.ctms.spconnector-YYYY-MM-DD.log Log level: Trace 2 |
For example:
|
IBM Connections Connector Log level: Information |
afu_connections_sysout_<file number> Log level: Information |
Not applicable. This type of error cannot occur. |
Action
Result | Action |
---|---|
Search string was found | Was the source system connector started? |
Search string was not found | Is IBM Content Collector deployed in a cluster? |