Tips for Using Sterling Connect:Direct Integrated File Agent

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Review the following processing and operational guidelines before you use Sterling Connect:Direct® Integrated File Agent in a production environment.

  • You must monitor your standard output log files to detect problems or failures in Sterling Connect:Direct Integrated File Agent or configure Sterling Connect:Direct Integrated File Agent to send SNMP traps to Sterling Control Center or another SNMP monitoring application.
  • You cannot configure e-mail alerts to notify you when errors occur unless you are using Sterling Control Center with Sterling Connect:Direct Integrated File Agent.
  • Sterling Connect:Direct Integrated File Agent uses a checkpoint file Default_Config.ckpt to keep track of files detected in the watched directories. The checkpoint file is created automatically when the first file is processed. If you start Sterling Connect:Direct Integrated File Agent and there is no checkpoint file, such as after a new installation, existing files in the watched directories are not detected for processing unless you do one of the following:
    • Alter the timestamp of the files in the watch directories, for example by using the touch command.
    • Remove the files from the watch directories and put them back with a new timestamp.
  • Sterling Connect:Direct Integrated File Agent detects a file only once unless the file is accessed and saved with a new timestamp.