Customer entitlement strategy

Customer entitlement strategy allows enterprises to specify rules for enforcing customer entitlements.

Customer entitlement strategies can be categorized as follows:

  • Customers can access only the items that are assigned to them in customer entitlements.
  • Customers can access only the items that are assigned to them in pricelists.
  • Customers can access only the items that are assigned to them in both pricelists and customer entitlements.
  • Customers can access all items regardless of pricelists and customer entitlements.
  • Customers can access items defined by the enterprise, with the enterprise able to override other assignments at the organization level.