Configuring alert queues

You can configure alert queues.

Queue Management is used to define rules and methods pertaining to user alert notifications.


An alert is a message directed to a user or an alert queue about a transaction that needs manual intervention. An alert can come in different formats including e-mail, faxes, and so on.

Alerts are sent to different queues depending on the notification definitions you have configured.

Alert queues

Alert queues are set up to distribute alerts to users. You determine which users receive different alert types by assigning them to queues. You can also set up alert priorities and actions raised when certain conditions are met for the alert.