Defining mutually exclusive pricing rules

To prevent multiple pricing rules from being applied to the same item or order resulting in unwanted discounts, you can define pricing rules as mutually exclusive.

Creating multiple pricing rules for a seller or customer increases the likelihood of customers qualifying for pricing rules that should not be considered together. For example, consider the following simultaneous promotions on T-shirts:

  • 30% off on all boys’ T-shirts for age group 8-12
  • 20% off on all Junior apparel
  • 40% off on all Junior apparel if the customer is a Gold Card member

This common scenario is manageable when you can create prioritization among coupons and ensure, if your business dictates, that the customer gets only one discount and that it is the best discount of the three.

Mutual exclusivity enables you to:
  • Set Exclusivity Type on pricing rules. Depending on Exclusivity Type, one or more applicable rules will be applied on an item or an order.
  • Prioritize pricing rules by assigning a numeric value that selects one pricing rule within a rule group. The higher the numeric value associated with the rule, the higher its priority.
  • Group pricing rules by assigning an Exclusivity ID to the pricing rule. Multiple rules can share the same Exclusivity ID. Examples of Exclusivity IDs are "Manufacturer," "Retailer," or any group you define.