Service Activity Instructions provide details on how to
perform a service activity.
About this task
For example,
the service activity may be "Assemble product". The Service Activity
instructions provide the details for how to do this, such as where
coupons should be place in a product package, how special labelling
should be applied, or other detailed instructions.
To
add a Service Activity Instruction:
Procedure
- From the Service Activity Details pop-up
window, choose the Create New icon.
- The Service Activity Instructions Details
window displays.
- Enter information in the applicable fields.
Refer to Table 1 for
field value descriptions.
Table 1. Service
activity instruction details window
| Field |
Description |
| Sequence No |
The sequence no is used to order the activity instructions.
For example, a service activity instruction with a sequence no of
‘1' should be performed before a service activity instruction of ‘2'. |
| Instruction URL |
Provides a URL which points to existing instructions for this
service. For example, you may already have a existing procedure for
inserting promotional materials into certain packages. Enter the URL
for that procedure here. |
| Instruction Usage |
Any comments on how this instruction should be used |
| Text |
Enter details of the instruction. |