Using logs

Edit online

On the Logs page, you can view and filter the logs that are generated after workflows are run.

Getting started

From the navigation bar, click the Logs tab. Make sure that you have the required permissions to view and use the Logs page.

Features

You can view and filter the logs of previously run workflows. Several fields are available that you can use to filter the log list.

Workflow
You can choose one workflow only to show your log results.

Click the folder icon to open a separate window where you can browse and select a workflow.

Status
Use this field to filter logs based on the workflow status. The available options are All, Success, Error, Stopped, Running, Queued, Pausing, Paused, and Stopping.
Relative time ranges
Use this field to filter logs based on the time they were generated. You can choose from predefined options like Last 5 minutes or Last 7 days, or select Custom range to specify a custom time period.

Advanced filters

In environments with high volumes of logs, you can further filter the list of logs by turning on the Show advanced filters switch and applying one of these filters:
Owner
Note: The owner filter is available only to administrator users.
This filter can display all logs, or only the logs that are generated from scheduled workflows. Administrator users can filter logs by the user who ran the workflow by using a search box or applying one of the following filters:
  • All logs: Displays logs for workflows run by all users.
  • My logs: Displays logs for workflows run by the active administrator user.
  • Specific user: Displays logs for workflows run by a selected user.
Important:

Logs for workflows that are scheduled by jobs or deployed through APIs can be seen only to administrator users and to the job or API owners.

Non‑administrator users cannot see logs for these workflows, even if the jobs or APIs are shared with them.

Executed from
You can specify the location from which the workflow was executed and its subsequent log generated.
Direct
Workflow was executed in the standard way, directly through the workflow editor or the Workflows page.
Job scheduler
Workflow was scheduled to execute as a job, or only at defined time intervals.
API gateway
Workflow was deployed through the API gateway system.
Automation center
The workflow was manually run through the Automation center.
Exposure
An external system or user that exposed and executed the workflow through an API call.
From and To
Like relative time ranges, these fields filter logs based on a defined fixed period.

Both fields are set with the help of an integrated calendar where you can select specific dates, hours, and minutes. Only logs generated in this period appear.

Important:

Relative time ranges cannot be used with the From and To fields. When these fields are set, the Relative time ranges field switches to a Custom range value.

When the From and To fields are unset, null values are used for these fields in the log search.

Click Apply Filter to reflect your settings.
Note: The filter settings that you apply remain in place, even if you leave the Logs page and return to it later. To reset your applied filter settings, click Clear.

Log details

To view technical details for a log, click anywhere on its row. The details appear in a drop-down window.

Logs include the following information, whether the workflow run succeeds or fails:

Table 1. Log fields and descriptions
Field name Field description
URL Workflow path. Click the icon to copy it.
Executed by Name of the user who ran the workflow.
Owned by Name of the user who created the workflow.
Worker group Worker group used to run the workflow.
Worker The worker that ran the workflow and created the log. Use this field to help troubleshoot workflows that did not run or returned errors.
Time started Exact start time of the workflow run in GMT.
Time ended Exact end time of the workflow run in GMT.
Log Unique log hash. Click the copy icon to reuse this log reference in this or another logging platform.
Executed from URL Path of the location where the workflow was run from.

Use the Formatted or Raw tab to view the log as structured or raw data. To copy the contents of a tab, click the icon next to it.

Log actions

Re-run the associated workflow
The New run button executes the same workflow that generated the current log entry. A new log entry is created after the run completes.

To create a new log entry, perform one of the following options:

  • Option 1:
    1. Click the three-dot menu next to Actions.
    2. Select New run.
    3. In the new window, click New run.
  • Option 2:
    1. Expand the log entry.
    2. Click New run.

After the run completes, close the window or click Cancel.

Filter logs for a specific workflow
The This workflow only button automatically filters the log list to show only entries generated by the selected workflow.
  • Click and expand your log entry from the logs list.
  • Click This workflow only to see the filtered results.
Edit the associated workflow
The Open workflow editor button opens the workflow that generated the current log entry.
  • Click and expand a log entry from the logs list.
  • Click Open workflow editor.