SSMLDQ9_5.1.5 - Documentation Index
Table of Contents
Welcome
Release notes
What's new
Known issues and limitations
Deprecated and removed functions
Frequently Asked Questions
Overview
Architecture
Concert Operate architecture
Infrastructure Automation architecture
Regulatory compliance
Federal Information Processing Standards (FIPS)
Enabling FIPS support for Concert Operate
Enabling FIPS support for Infrastructure Automation
Enabling FIPS support for a Netcool integration
Audit logging
Logged actions and data
Audit log messages
Enabling auditing for Infrastructure Automation - Managed services
Security and Privacy by Design (SPbD)
GDPR readiness
Data retention
Getting started
Roles and archetypes
Workflows
Installing the IBM Cloud Pak
Guided tours
Defining integrations
Training AI models
Building resources and applications
Building topologies
Resolving incidents and alerts
Automating processes
Administering your cluster
Administering the Cloud Pak
Deploying on Linux
Planning
Incremental adoption
Supported platforms
Hardware requirements
Performance considerations for metrics data collection
Performance considerations for logs data collection
Performance considerations for events data collection
Performance considerations for tickets data collection
Performance considerations for observers
Storage requirements
Configuring local volumes
Network requirements
High availability considerations
Load balancing
Security considerations
Licensing
Online installation
Offline installation
Online upgrade
Offline upgrade
Administering
Adding a control plane node
Adding a worker node
Backup and restore
Configuring topology resources for production
Monitoring Concert Operate with Prometheus and Grafana
Grafana dashboards
Health dashboard
Usage dashboard
Top Level dashboard
Prometheus Monitoring Stack dashboard
Component dashboards
Analytics dashboard
Event Integrations dashboard
Event Processing dashboard
Log Integrations dashboard
Metric Integrations dashboard
Topology dashboard
Web UI dashboard
Grafana linkout
Removing a failed node
Removing a healthy node
Resizing storage
Restarting the environment
Updating the deployment type
Upgrading the Linux cluster
Using a custom certificate
Uninstalling
Deploying on OpenShift
Planning
Incremental adoption
Deploying multiple instances
Supported platforms
Red Hat OpenShift
Red Hat OpenShift HCP
IBM Fusion HCI Systems
IBM Cloud
AWS Marketplace
AWS GovCloud
Microsoft Azure
Google Cloud Platform (GCP)
Hardware requirements
Performance considerations for metrics data collection
Performance considerations for logs data collection
Performance considerations for events data collection
Performance considerations for tickets data collection
Performance considerations for observers
Storage requirements
IBM Cloud Storage
Red Hat OpenShift Data Foundation (ODF)
IBM Fusion Data Foundation
IBM Fusion Global Data Platform
IBM Storage Scale Container Native
Portworx
AWS native storage
Hybrid storage
Network requirements
High availability considerations
Multi-zone HA
Cold standby DR
Backing up Concert Operate
Restoring Concert Operate
Troubleshooting
Geo-redundancy (multi-cluster)
Configuring geo-redundancy
Geo-redundancy failover
Security considerations
Verifying images
Downloading or listing images
Licensing
Passport Advantage part numbers
Supporting products and extensions
Installing
Starter installation
Production installation
Online
Offline
Bastion host
Portable device
GitOps
Installing on cloud platforms
Installing on Azure Red Hat OpenShift
Installing on Google Cloud Platform
Installing on ROKS
Installing on ROSA
Installing on AWS GovCloud
Upgrading
Online
Offline
GitOps
Administering
Backup and restore
Backup and restore with OADP
Installing the backup and restore tools
Configuring ODF as backup storage for OADP
Backing up Concert Operate
Restoring Concert Operate
Upgrading the backup and restore artifacts
Backup and restore with Fusion (Cold Standby DR)
Backing up Concert Operate
Restoring Concert Operate
Troubleshooting
Configuring topology resources for production
Health checks and monitoring
Health checks for installation and upgrade
Health checks using the MustGather tooling
Monitoring and alerting with OCP
Pre-defined health alerts
Custom alerts
Monitoring and alerting with Prometheus and Grafana
Configuring and enabling OpenShift Container Platform monitoring
Enabling additional metrics
Available metrics in Prometheus
Deploying and configuring Grafana
Grafana dashboards
Health dashboard
Usage dashboard
Top Level dashboard
Prometheus Monitoring Stack dashboard
Component dashboards
Analytics dashboard
Event Integrations dashboard
Event Processing dashboard
Log Integrations dashboard
Metric Integrations dashboard
Topology dashboard
Web UI dashboard
Kafka community dashboard
Postgres community dashboard
Flink community dashboard
Grafana linkout
Kafka self-monitoring and health alerts
PostgreSQL self-monitoring and health alerts
Monitoring Concert Operate with Topology
Managing certificates
Multi-zone rebalancing
Scaling up storage
Restarting the environment
Secure Tunnels
Installing Secure Tunnel
Installing the Connector
Upgrading Secure Tunnel
Creating Secure Tunnel Connections
Viewing Secure Tunnel
Modifying Secure Tunnel
Auditing Secure Tunnel
Updating the deployment type
Upgrading the OpenShift cluster
Using a custom certificate and hostname
Using a custom hostname
Uninstalling
Infrastructure Automation
Defining integrations
Available integrations
Application integrations
ChatOps integrations
Event integrations
Log integrations
Metric integrations
Remote access integrations
Runbook integrations
Ticketing integrations
Topology integrations
Netcool integrations
IBM Tivoli Netcool/Impact integrations
Configuring an integration in IBM Tivoli Netcool/Impact
IBM Netcool Operations Insight ObjectServer integrations
Configuring launch-in-context from Netcool/OMNIbus
Adding incidents and alerts to the DASH navigation menu
Creating tools for launch-in-context from Netcool/OMNIbus
Creating a TLS-enabled integration to an OpenShift ObjectServer
Filter clauses
Netcool event load management
Netcool event load splitting calculation
Netcool connector troubleshooting
Integrations
Integrations UI
Integration types
Outgoing integrations
Microsoft Teams integration
Configuring Microsoft Teams application for integration
Slack integration
Configuring Slack for integration
ServiceNow App integration
Creating a Change Risk Assessment
ServiceNow App privacy policy
SSH integrations
Installing new SSH key during migration
SSH algorithms
Email Notification integration
GitHub integration
Ansible integrations (bi-directional)
IBM Db2 integration
Installing IBM Db2
Incoming integrations
Appdynamics integrations
AWS CloudWatch integrations
Custom integrations
Creating custom integrations using the integration SDK
Creating dashboards using the dashboard extension toolkit
Dynatrace integrations
ELK integrations
Generating API Key for ELK integrations
EFK integrations
Falcon LogScale integrations
Generic webhook integrations
Jsonata configuration guidelines
Example: IBM SevOne NMS mappings
Example: Prometheus AlertManager mappings
Integrating with IBM SevOne Network Performance Management
Integrating with IBM Turbonomic
Integrating with Zabbix
IBM watsonx.ai integrations
Infrastructure management integrations
Instana integrations
Jira integrations
Kafka integrations
Falcon LogScale integrations
Metric Manager integrations
Mezmo integrations
New Relic integrations
Observer integrations
PagerDuty integrations
ServiceNow integration
Mapping similar ticket data from ServiceNow
Splunk integrations
Zabbix integrations
Delay configurations in data integrations
Mapping data
Log data
Event data
Performance considerations for metric data collection
Loading data for AI training
Loading data from domain-specific log sources
Deduplication
HTTP headers for integration credentials
Remote deployment of integrations
Observer jobs
ALM observer jobs
Ansible AWX observer jobs
AppDynamics observer jobs
AWS observer jobs
Azure observer jobs
Big Cloud Fabric observer jobs
BigFix Inventory observer jobs
Ciena Blue Planet observer jobs
Cisco ACI observer jobs
Contrail observer jobs
Datadog observer jobs
DNS observer jobs
Docker observer jobs
Dynatrace observer jobs
External Risks observer jobs
File observer jobs
File Observer Validations
GitLab observer jobs
GoogleCloud observer jobs
HP NFVD observer jobs
IBM Cloud observer jobs
Instana observer jobs
Migrating from the Instana connector to the observer
Jenkins observer jobs
Configuring Jenkins observer job plug-in
More Jenkins plug-in customization tasks
Customizing the Jenkins topologies
Creating Jenkins topology templates
Juniper CSO observer jobs
Kubernetes observer jobs
Network Manager observer jobs
New Relic observer jobs
OpenStack observer jobs
Rancher observer jobs
REST observer jobs
SDC ONAP observer jobs
ServiceNow observer jobs
SevOne observer jobs
Tivoli Application Dependency Discovery Manager observer jobs
Viptela observer jobs
VMware NSX observer jobs
VMware vCenter observer jobs
Zabbix observer jobs
Configuring observer job security
Event Manager integrations
Connecting probes on Red Hat OpenShift
Resource requirements for running probes
Connecting with on-premises probes
Configuring the Cloud system
Configuring the on-premises system
IBM SevOne NPM probe integration
IBM SevOne NPM probe integration
IBM Turbonomic probe integration
Datadog probe integration
Probe Common Tasks
Devices and versions
Obtaining and installing probes
Obtaining the installation package
Identify the part number of the probe
Downloading the probe package
Downloading 32-bit operating system libraries
Installing the installation package
Installing probes on Netcool/OMNIbus V7.3.0, 7.3.1, and 7.4
Upgrading probes from a test fix
Deployment Engine (DE) error messages
Installing probes and gateways on Tivoli Netcool/OMNIbus V8.1
Installing the latest version of dependencies
Connecting probes directly to Concert Operate
Probe Rules Syntax Checker
Document control page
Conventions used in this guide
Summary
Installing the Probe Rules Syntax Checker
Using the Probe Rules Syntax Checker
Properties and command line options
Running probes
Running the probe in Console Mode
Running the probe under process agent control
Running the probe as a Windows service
Running multiple probes
Setting up the probe to run in peer-to-peer mode
Example property file settings
Example property file settings
Troubleshooting probe hang issue
Troubleshooting non-native probe hang issue
Troubleshooting previous non-native library not being removed after installation
Monitoring Event Statistics
Netcool/OMNIbus Knowledge Library
Document control page
Conventions used in this guide
Introduction
What is Netcool/OMNIbus Knowledge Library?
How does Netcool/OMNIbus Knowledge Library operate?
About the Netcool/OMNIbus Knowledge Library installation
Prerequisites for installation
IBM Tivoli Netcool product requirements
Other requirements
Accompanying publications
Installing Netcool/OMNIbus Knowledge Library
Configuring the ObjectServer to support intra-device correlations
Manually adding conversions to the ObjectServer
Updating the alerts.status table
Using the ExtendedAttr in the alerts.status table instead of the alerts.details table
Setting up probes to use the updated rules files
Downloading additional third party Integrations Modules
Uninstalling Netcool/OMNIbus Knowledge Library
Known Issues in Netcool/OMNIbus Knowledge Library
Netcool/OMNIbus Knowledge Library rules file components
Supported event sources
Acme Packet event sources
Adtran event sources
ADVA AG Optical Networking event sources
Allied Telesyn event sources
Ascend event sources
ATM Forum event sources
BridgeWater event sources
Brocade event sources
Chipcom event sources
Ciena event sources
Cisco supported devices and event sources
Cisco event sources
Cisco Latitude event sources
Cisco syslog-based event sources
Eaton event sources
Empirix event sources
Enterasys event sources
EXFO event sources
Fore event sources
Fujitsu event sources
Hatteras event sources
Huawei event sources
IANA event sources
IBM Proventia event sources
IBM BNT event sources
IBM Director event sources
IBM PureFlex / Flex System event sources
IBM FlashSystem event sources
IBM Tivoli Netcool Configuration Manager (ITNCM) event sources
IBM Security QRadar Security Information & Event Management (SIEM) event sources
IBM Vallent event sources
Institute of Electrical and Electronics (IEEE) event sources
Internet Engineering Task Force (IETF) event sources
Infinera event sources
Juniper Networks event sources
Juniper syslog-based event sources
Keymile event sources
MRV Communications event sources
NetScout event sources
Network Harmoni event sources
Nortel event sources
NTNTech event sources
Rapid City event sources
Riverbed event sources
Sandvine event sources
SAP event sources
Stratacom event sources
Synoptics event sources
Trilliant event sources
Probe Extension Package
Document control page
Conventions used in this guide
Probe Extension Package
Probe Extension Package operation
Prerequisites for using the Probe Extension Package
Other Probe Extension Package requirements
Accompanying publications
About the Probe Extension Package installation
Extracting the Probe Extension Package and configuring a probe to use the additional rules
The Probe Extension Package rules files
Extended rules for the Generic Log File Probe and the Generic Log File Java Probe
Configuring the Generic Log File Probe or Generic Log File Java Probe and ObjectServer for ADVA FSP-NM
Extended rules for the Probe for Tivoli EIF
Configuring the Probe for Tivoli EIF and ObjectServer
Extended rules for the Generic Socket Probe
Configuring the Generic Socket Probe to use NetAct 7 ASCII NBI Events
Extended rules for generic event correlation
Generic event correlation
Extended rules for event enrichment
Event enrichment
Extended rules for integrating with the Internet of Things using IBM Node-RED
Integrating with the Internet of Things using Node-RED
Mapping Netcool/OMNIbus fields in Node-RED
Using HTTP/HTTPS with basic authentication or SSL protection
Error messages
Alcatel-Lucent 1300 XMC
Document control page
Conventions used in this guide
Summary
Installing probes
Internationalization support
Example multi-byte character set on Solaris
Firewall considerations
Configuring the probe
Data acquisition
Status checking
Resynchronization
Inactivity
Backoff strategy
Command line interface
Peer-to-peer failover functionality
Example property file settings
Running multiple probes
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Alcatel-Lucent 5529 OAD v6
Document control page
Conventions used in this guide
Summary
Integrating Netcool/OMNIbus with Alcatel 5529 OAD
Installing probes
Configuring the probe
Obtaining the probe-nonnative patch
Configuring Sun Java
Jar files
Jar files for OAD Version 9.1
Jar files for OAD Version 9.2
Jar files for OAD Version 9.3.10
Jar files for OAD Version 9.4
Jar files for OAD Version 9.5
Jar files for OAD Version 9.5.02
Jar files for OAD Version 9.6
Jar files for OAD Version 9.6.03
Jar files for OAD Version 9.6.05
Jar files for OAD Version 9.6.07
Jar files for OAD Version 9.7
Jar files for OAD Version 9.7.03
Jar files for OAD Version 9.7.07
Jar files for OAD Version 9.7.10
Configuring SSL
Problem and resolution events
Additional considerations
Running the probe
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Backoff strategy
Using HTTP or HTTPS protocol
Using the HTTP protocol
Using the HTTPS protocol
Resynchronizing alarms
Performing partial resynchronization
Java Message Service
Connecting to JMS
JMS ports
Subscribing to a JMS topic
Using durable subscriptions
Disabling durable subscriptions
Java Messaging Service filter
Inactivity
Command line interface
Properties and command line options
Elements
Error messages
ProbeWatch messages
Known issue
Alcatel-Lucent 5620 Logfile
Document Control Page
Summary
Running the probe
Data acquisition
Specifying which log files to read
Modes of operation
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Properties and command line options
Elements
Path status log files
Alarm log files
Error messages
ProbeWatch messages
Alcatel-Lucent 5620 SAM 3GGP v8
Document Control Page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Ports required for firewalls
Running the probe
Data acquisition
CORBA interface
Connecting to the EPIRP object using an IOR file
Using FTP to access the EPIRP object IOR file
Resynchronizing with the AlarmIRP object
Subscribing to the NotificationIRP object
Filtering alarms
Sending commands to the CORBA interface using a command line interface
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Known Issues with the Probe for Alcatel-Lucent 5620 SAM 3GPP v8
Error messages
ProbeWatch messages
Alcatel-Lucent 5620 SAM v13 JMS
Document Control Page
Conventions used in this guide
Summary
Installing probes
Configuring the probe
Configuring the cross-launch application
Configuring Java
Jar files
Configuring lookup tables
Adapting the rules file
Config ObjSrv
Manually add to the ObjSrv
Establishing a secure connection using SSL
Configuring SSL
Displaying unicode and non-unicode characters
Running the probe
Probe Event Enrichment Rules
Data acquisition
Connectivity and firewall considerations
Resynchronization
Using durable subscriptions
Subscribing to JMS topics
Subscribing to the 5620-SAM-topic-xml-filtered topic
Filtering events
JMS acknowlegement modes
Alcatel-Lucent SAM server redundancy
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Command line interface
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 9.0
Elements
Common elements
Alarm event elements
Attribute value change event elements
State change event elements
Alarm status change event elements
Object deletion event elements
Relationship change event elements
Elements generated for object creation events
Customizing the rules file to populate the $specificProblem element
Client session event elements
File available event elements
Database activity event elements
Database connection state change event elements
Database error event elements
Database proxy state change event elements
Error messages
ProbeWatch messages
Troubleshooting
Known Issues
Alcatel-Lucent 5ESS
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Chat in and chat out scripts
Backoff strategy
ReadTimeout
Inactivity
Invalid alarm logging
Data stream capture
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
Alcatel-Lucent 9353 WNMS
Document control page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Configuring the lookup table
Data acquisition
Connecting to the CORBA interface
Retrieving objects
Status checking
Filtering notifications and alarms
Command line interface
Peer-to-peer failover functionality
Example property file settings
Running multiple probes
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Alcatel-Lucent DSC DEX
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Chat In and Chat Out Scripts
Heartbeating
Backoff Strategy
Data Stream Capture
Timeout
Self Test
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape Codes
Elements
Static elements
Dynamic elements
Error messages
Alcatel-Lucent ECP
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Chat in and chat out scripts
Backoff strategy
Data stream capture
Invalid alarm logging
ReadTimeout
Inactivity
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
Alcatel-Lucent ITM-NM/OMS
Alcatel-Lucent ITM-NM/OMS
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Lucent Optical Management System (OMS)
Event data
Lucent ITM-NM/OMS alarm messages
Heartbeat alarms
Exclusions
Probe operation
Login state
Lucent ITM-NM initialization state
Normal state (alarm monitoring)
Loss of connection between the probe and Lucent ITM-NM/OMS
Reconnection between the probe and the Lucent ITM-NM/OMS
Properties and command line options
Elements
Error messages
ProbeWatch messages
Alcatel-Lucent ITM-SC
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Event data
Lucent ITM-SC Alarm Messages
Alarm Example 1 - alarm-event
Alarm Example 2 - dcs-tevnt
Exclusions
Probe Operation
Login State
Lucent ITM-SC Resynchronization State
Normal State (Alarm Monitoring)
Loss of Connection Between the Probe and Lucent ITM-SC
Reconnection Between the Probe and the Lucent ITM-SC
Properties and command line options
Elements
Error messages
Alcatel-Lucent OMC-R
Document control page
Conventions used in this guide
Summary
Installing probes
Configuration
Configuring the lookup table
Setting environment variables
Firewall considerations
Command line interface
Data acquisition
Connecting to the CORBA interface
Retrieving objects
Status checks
Filters for notifications and alarms
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Running multiple probes
Alcatel-Lucent OS-OS
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Parsing the AlarmList field
Probe operation
Peer-to-peer failover functionality
Example property file settings
Command line interface
Devices managed by the EMS system
Properties and command line options
Elements
Error messages
ProbeWatch messages
Apache Pulsar
Avaya Definity G3
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Processing Alarm Data
Data Stream Capture
Backoff Strategy
Inactivity Timeout
ReadTimeout
Hosts File Format
Placement Files
Peer-to-peer failover functionality
Example property file settings
Chat In and Chat Out Scripts
Escape Codes
Properties and command line options
Elements
Error messages
TSMWatch messages
AWS
BMC Patrol
Document control page
Summary
Installing probes
Data acquisition
Definition files
Running the probe
Error recovery
Probe performance
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Utilities supplied with the Probe for BMC Patrol
Elements
Error messages
ProbeWatch messages
BMC Patrol API messages
BMC Patrol V9
Document control page
Conventions used in this guide
Summary
Prerequisites for Windows operating systems
Installing probes
Data acquisition
Definition files
Running the probe
Error recovery
Probe performance
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Properties and command line options
Utilities supplied with the Probe for BMC Patrol V9
Elements
Error messages
ProbeWatch messages
BMC Patrol API messages
CA Spectrum V9 (CORBA)
Document control page
Conventions used in this guide
Summary
Installing probes
Setting environment variables
Installing Spectrum utilities
Firewall considerations
Configuring SpectroSERVERs
Configuring the probe
Using the host configuration file
Using lookup tables
Configuring ObjectServer host properties
Data acquisition
Configuring the event details extraction buffering mechanism
Specifying the event extraction method that the probe uses
Resynchronization
Filtering alarms
Backoff strategy
Command line interface
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Troubleshooting
Known issues
CA Spectrum V9.4 (CORBA)
Document control page
Conventions used in this guide
Summary
Installing probes
Setting environment variables
Installing Spectrum utilities
Installing Spectrum utilities
Firewall considerations
Configuring SpectroSERVERs
Configuring the probe
Using the host configuration file
Using lookup tables
Configuring ObjectServer host properties
Running the probe
Data acquisition
Configuring the event details extraction buffering mechanism
Specifying the event extraction method that the probe uses
Resynchronization
Filtering alarms
Backoff strategy
Peer-to-peer failover functionality
Example property file settings
Command line interface
Managing the probe over a telnet connection
Commands supported by the probe over Telnet
Managing the probe over an HTTP/HTTPS connection
Configuring the command interface
Format of the nco_http command line
Commands supported by the probe over HTTP/HTTPS
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 8.0
Elements
Error messages
ProbeWatch messages
Troubleshooting
Known issues
Ciena Blue Planet
Cisco APIC
Document control page
Conventions used in this guide
Summary
Installing probes
SSL-based connectivity
Running the probe
Data acquisition
Communicating with APIC using REST APIs
Connecting to and authenticating with a target system
Subscribing to alarms in the target system
Performing a full resynchronization with a target system at startup
Specifying a query filter to send to the target system
Using the transport module
Configuring the transport module
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 9.0
Elements
Error messages
ProbeWatch messages
Known issues with the Probe for Cisco APIC
Cisco EPNM
Cisco Transport Manager 9.0 (CORBA)
Document control page
Conventions used in this guide
Summary
Installing probes
Setting environment variables
Configuring the lookup table
Firewall considerations
Data acquisition
Connecting to the CORBA interface
Retrieving alarms
Status checking
Timeout
Backoff strategy
Command line interface
Peer-to-peer failover functionality
Example property file settings
Running multiple probes
Properties and command line options
Elements
Error messages
Troubleshooting
Comverse TRILOGUE INfinity
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Chat in and chat out scripts
Backoff strategy
Data stream capture
Timeout
Hosts file format
Properties and command line options
Escape codes
Elements
Error messages
Dantel PointMaster
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Chat in and chat out scripts
Hosts file format
Raw stream capture
Inactivity
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
ECI eNM
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Log file processing
Chat in and chat out scripts
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
Email
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the probe
Setting environment variables
Encrypting the email account password
Specifying the email protocol
Specifying a keystore file
Data acquisition
Retrieving events
Backoff strategy
Retrieving POP3 headers
Filtering emails
Formatting multi-line elements
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Troubleshooting
Exec
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Example usage
Data acquisition
Tokenization
Probe heartbeat
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
FIFO
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Old Parser
New Parser
Properties and command line options
Error messages
ProbeWatch messages
Genband IEMS
Document control page
Conventions used in this guide
Summary
Installing probes
Configuration and tuning
Data acquisition
Resynchronization
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Running the probe
Elements
Elements Generated from IEMS Traps
Resynchronization elements
Dynamic elements
Generic Trap Handling
Error messages
ProbeWatch messages
Generic 3GPP
Document control page
Conventions used in this guide
Summary
Integrating with Netcool/OMNIbus using the Generic 3GPP Probe
Installing probes
Firewall considerations
Configuring the probe
SSL-based connectivity
Running the probe
Data acquisition
Device connections through the CORBA interface
Retrieving objects
Filters for notifications and alarms
Command line interface
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Messages in the log file
Storing commands in the nco_http properties file
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 4.0
Elements
Error messages
ProbeWatch messages
Known issues
Migrating from existing probes
Comparison of probe features
Migration procedure
Installing the Generic 3GPP Probe
Migrating properties
Customizing the rules file
Running and testing the probe
Optimizing property values and the rules file
Generic Log File Java
Document control page
Conventions used in this guide
Summary
Integrating with Netcool/OMNIbus using the Generic Log File Java Probe
Installing probes
Migrating to the Generic Log File Java Probe
Identifying new and changed features of the Generic Log File Java Probe
Customizing the rules file
Running the probe
Example usage
Data acquisition
Modes of operation
Backoff strategy
Support for Unicode and non-Unicode characters
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Peer-to-peer failover functionality
Example property file settings
Running multiple probes to monitor more than one log file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 8.0
Elements
Error messages
ProbeWatch messages
Known issues
Shutting down the probe
Probe does not respond to log files stored on shared drive or mounted disk when appended on another server
Probe cannot be run with commands that parse an empty parameter on Windows
Probe cannot be run with -recoveryfile '' in command line on Windows
Master probe re-sends events
Probe cannot start on RHEL 7.7 or 8.0
Generic Multi-Technology Operations Systems Interface (MTOSI)
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the probe
Configuring SSL connections
MTOSI authentication lock-out
Running the probe
Data acquisition
Specifying filtering operations for resychronization
Peer-to-peer failover functionality
Example property file settings
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Storing commands in the nco_http properties file
Properties and command line options
Elements
ProbeWatch messages
Known issues
Generic TMF814
Document control page
Conventions used in this guide
Summary
Integrating with Netcool/OMNIbus using the Generic Probe for TMF814
Installing probes
Configuring the probe
Firewall considerations
SSL-based connectivity
Running the probe
Data acquisition
Connecting to the CORBA interface
Authentication
Alarm retrieval and synchronization
Reconnection and probe backoff strategy
Inactivity
Heartbeat
Data stream capture
Support for Unicode and non-Unicode characters
Peer-to-peer failover functionality
Example property file settings
Command line interface
Managing the probe over an HTTP/HTTPS connection
Configuring the command interface
Format of the nco_http command line
Commands supported by the probe over HTTP/HTTPS
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 9.0
Elements
Error messages
ProbeWatch messages
Known issues
Migrating from existing probes
Comparison of probe features
Migration procedure
Determining the features to use
Installing the Generic Probe for TMF814
Migrating properties
Customizing the rules file
Running and testing the probe
Optimizing property values and the rules file
Glenayre VMS
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Multi-Headed Probes
Chat in and chat out scripts
Backoff strategy
Data stream capture
Read Timeout
Inactivity
Hosts file format
Syntax File Format
Properties and command line options
Escape codes
Elements
Static elements
Dynamic elements
Error messages
ProbeWatch messages
Heartbeat
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
HP Operations Manager
Document control page
Conventions used in this guide
Summary
Installing probes
Uninstalling Menu Tools
Configuration tasks
Configuring ObjectServer acknowledged event triggers
Additional probe tools
Desktop tools
WebGUI tools
Limitations of the Acknowledge and Unacknowledge alert commands
Running the probe
Run as root
Data acquisition
Configuring HP Operations Manager
Encrypting the Opcpassword Property
Processing duplicate events and modify events received from MEI
Configuring the Retry and Inactivity properties
Peer-to-peer failover functionality
Example property file settings
Managing the probe over an HTTP/HTTPS connection
Configuring the command interface
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Elements
Annotation Event Alarm Elements
Message Stream Alarm Elements
Custom Message Attribute Elements
Error messages
ProbeWatch messages
HPE Operations Manager i
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring JRE
SSL-based connectivity
Running the probe
Data acquisition
Communicating using REST APIs and Webhook
Configuring the transport module
Event caching
Constructing the resynchronization event query
Including and ordering data in the resynchronization query
Initial resynchronization
Performing resynchronization from the command interface
Peer-to-peer failover functionality
Configuring the Probe for HPE OMi for peer-to-peer failover
Example property file settings
Data stream capture
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 11.0
OMi event attributes
OMi event attribute tokens in the probe rules
Error messages
ProbeWatch messages
HTTP Server Error Log
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Huawei M2000 MML
Document control page
Conventions used in this guide
Summary
Installing probes
Running the probe
Data acquisition
Chat in and chat out scripts
Backoff strategy
Data stream capture
ReadTimeout
Inactivity
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
Huawei U2000
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the probe
Configuring SSL connections
Huawei U2000 authentication lock-out
Running the probe
Data acquisition
Specifying filtering operations for resychronization
Command line interface
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Known issues
Huawei U2000 (CORBA)
Document control page
Conventions used in this guide
Summary
Integrating Netcool/OMNIbus with Huawei U2000
Installing probes
Migrating from Huawei T2000 to Huawei U2000
Configuring the probe
Firewall considerations
Configuring firewall settings
Making the probe NIST compliant
SSL-based connectivity
Running the probe
Data acquisition
Connecting to the CORBA interface
Diagnosing the naming service connection
Authentication
Alarm retrieval and synchronization
Notification caching
Retrieving alarms
Server failover
Reconnection and probe backoff strategy
Inactivity
Heartbeat
Data stream capture
Support for Unicode and non-Unicode characters
Peer-to-peer failover functionality
Example property file settings
Command line interface
Managing the probe over a telnet connection
Commands supported by the probe over Telnet
Managing the probe over an HTTP/HTTPS connection
Configuring the command interface
Format of the nco_http command line
Commands supported by the probe over HTTP/HTTPs
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 9.0
Elements
Error messages
ProbeWatch messages
Known issues
Huawei U2000 3GPP (CORBA)
Document control page
Conventions used in this guide
Summary
Integrating Netcool/OMNIbus with Huawei U2000
Installing probes
Firewall considerations
SSL-based connectivity
Data acquisition
Connecting to the CORBA interface
Retrieving objects
Customizing batch sizes for resynchronization
IRP Agent status
Backoff strategy
Inactivity
Filtering notifications and alarms
Lookup table
Persistent subscription
Peer-to-peer failover functionality
Example property file settings
Huawei U2000 3GPP server redundancy
Command Line Interface
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Messages in the log file
Storing commands in the nco_http properties file
Encrypting passwords
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 11.0
Elements
Parsing the AdditionalText element
Error messages
ProbeWatch messages
Running the probe
Known issues
Migrating from probe for Huawei M2000 (CORBA)
Comparison of probe features
Migration procedure
Determining probe differences
Installing the Probe for Huawei U2000 3GPP (CORBA)
Migrating properties
Customizing the rules file
Running and testing the probe
Optimizing property values and the rules file
IBM Cloud Platform Common Services Monitoring
Configuring the Message Bus Probe to receive notifications from Prometheus
Configuring Prometheus in ICP from the command line
Configuring the Message Bus Probe receive notifications from Logstash
Configuring Logstash in ICP from the command line
IBM Event Streams for IBM Cloud
IBM SevOne Network Performance Management (NPM)
IBM Tivoli Common Event Infrastructure (CEI)
Document control page
Conventions used in this guide
Summary
Installing probes
JDK runtime libraries
Running the probe
Data acquisition
Connecting and reconnecting to the CEI
Requesting events from the CEI
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Extended Data Elements
Context Data Elements
Error messages
ProbeWatch messages
IBM Tivoli EIF
Document control page
Conventions used in this guide
Summary
Integrating Netcool/OMNIbus with Tivoli EIF
Installing probes
Running the Configuration Analyser
Integrating the Probe for IBM Tivoli EIF with IBM Tivoli monitoring devices
Configuring the Probe for IBM Tivoli EIF rules file
Configuring the ObjectServer
Using different connection modes to receive events
Running the probe
Data acquisition
Unicode Transformation Format (UTF-8) mode on Windows
Probe operation
Threading
Heartbeat events
Data stream capture
Example data stream capture file settings
Parsing malformed alarms
Peer-to-peer failover functionality
Example property file settings
Deploying the probe using a TCP load balancer
Properties and command line options
Elements
Error messages
Error messages generated by the Configuration Analyser
ProbeWatch messages
Known Issues
IBM Tivoli NetView
Document control page
Conventions used in this guide
Summary
Installing probes
Environment variables
Running the probe
Data acquisition
Internationalization support
Example multi-byte character set on Solaris
Example multi-byte configuration on Windows
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Static elements
Dynamic elements
Generic trap handling
Error messages
ProbeWatch messages
IBM Turbonomic
IBM WebSphere MQ
iDirect Pulse
IEC CIM Advanced Metering Infrastructure
Document control page
Conventions used in this guide
Summary
Getting started
Installing probes
Configuring the probe
Data acquisition
ObjectServer information
Setting the Web Service URI
Inactivity
Data stream capture
Support for Unicode and non-Unicode characters
Peer-to-peer failover functionality
Example property file settings
Setting the component logging properties
Running the probe
Properties and command line options
Elements
Error messages
ProbeWatch messages
Known issues
Itron OpenWay Collection Engine (OWCE) EMS
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring Itron meter groups
Data acquisition
Subscribing to the EMS
Parsing event data
Lookup table
Command line interface
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Java Socket
Document control page
Conventions used in this guide
Summary
Integrating with Netcool/OMNIbus using the Socket Java Probe
Installing probes
Configuring the probe
SSL-based connectivity
Running the probe
Data acquisition
Running the probe in either Server mode or Client mode
Event stream parsing as a single line
Line parsing with empty values
Event stream parsing for multiple lines
Line parsing with quotation marks
Line parsing with consecutive unquoted white spaces
Chat in and chat out scripts
Escape codes
Name resolution
Data stream capture
Peer-to-peer failover functionality
Example property file settings
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the probe framework version 4.0
Elements
Error messages
ProbeWatch messages
Known issues with the Socket Java Probe
Migrating from Socket Probe to Socket Java Probe
Comparison of probe features
Migration procedure
Determining probe differences
Installing the Socket Java Probe
Migrating properties
Customizing the rules file
Running and testing the probe
Optimizing property values and the rules file
JDBC
Document control page
Conventions used in this guide
Summary
Installing probes
Example usage
Data acquisition
Connecting to an event source using JDBC
Connecting through either IPv4 or IPv6
Authenticating with the data source
Generating a key in a key file
Specifying the key file as a property
Encrypting a string value with the key
Adding an encrypted value to the properties file
Configuring the probe to retrieve data from ISS Site Protector
Configuring the probe to read events from an Oracle database
Handling open-form SQL statement queries to retrieve data from the event source
Configuring periodic resynchronization time intervals
Configuring partial resynchronization
Acquiring data from case-insensitive and case-sensitive databases
Running pre-selection and post-selection processing queries on the event source
Specifying whether the probe writes SQL warning messages to the probe log file
Displaying unicode and non-unicode characters
Customizing the timestamp that the probe adds to each event received
Specifying what the probe does during inactivity
Reconnecting to the event source and the probe backoff strategy
Peer-to-peer failover functionality
Configuring peer-to-peer functionality
Running the probe as a Windows service
Running multiple instances of the JDBC Probe
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 4.0
Elements
Error messages
ProbeWatch messages
Juniper Contrail
Document control page
Conventions used in this guide
Summary
Installing probes
SSL-based connectivity
Running the probe
Data acquisition
Communicating using REST APIs
Performing a full resynchronization with a target system at startup
Specifying a query filter to send to the target system
Configuring the transport module
Obtaining historical events from target system
Data stream capture
Support for Unicode and non-Unicode characters
Peer-to-peer failover functionality
Properties and command line options
Elements
Error messages
ProbeWatch messages
Juniper Contrail Alerts
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the Probe for Message Bus to integrate with Juniper Contrail Alerts
Adding triggers for event deduplication
Running the probe
Additional properties for the probe integration
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 11.0
Elements
Error messages
Common error messages
ProbeWatch messages
Kodiak EMS (CORBA)
Document control page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
JDK runtime libraries
Running the probe
Data acquisition
Connecting to the CORBA interface
Failover
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
Message Bus
Document control page
Conventions used in this guide
Summary
Generic integrations using the Message Bus Probe
Message Bus Probe integrations with event sources
Installing probes
Migrating to the Probe for Message Bus
Identifying new and changed features of the Probe for Message Bus
Configuration files
Configuring the probe
Enabling the max_line_length property
Enabling the max_http_payload_size property
Configuring the parser with a different JsonMessageDepth
Generating events from a nested JSON
Specifying multiple parser configurations to parse different JSON structures
Configuring the JSON parser to parse different JSON structures
Example configuration
Upgrading to Probe for Message Bus version 5 or newer
Migrating the probe parser configuration to the JSON parser configuration file
Migrating the WebSocketID property to the Websocket transport properties file
Using the transport module
Configuring the transport properties files
Configuring the JMS transport
Connecting to ActiveMQ using SSL
Configuring the data file transport
Configuring the MQTT transport
Configuring the Web Socket transport
Authenticating the probe Using OAuth authentication
Authenticating the probe using REST or WebSocket
Connecting to WebSocket using SSL
Resynchronizing the probe with the REST API
Configuring HTTP requests
Subscribing to receive notifications using WebSocket
Restarting the probe and re-connecting with the persistent URI
Webhook probe transport types
Configuring the webhook v1 transport
Authenticating the probe Using OAuth authentication
Specifying a callback URL
Subscribing to receive notifications using an HTTP server
Configuring the webhook v2 transport
Configuring the socket transport
Configuring the Kafka transport
Configuring the Apache Pulsar transport
Using the transformer module
Using XSLT files to transform events
Using the transformer testing tool
Configuring the transformer definition file
Using the XML validation tool
Running the probe
Data acquisition
Peer-to-peer failover functionality
Example property file settings
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 11.0
Elements
Error messages
Common error messages
ProbeWatch messages
Using the probe with the Gateway for Message Bus
Requirements
Sample implementation using JMS
Frequently asked questions
Troubleshooting
Known issues with the Probe for Message Bus
Microfocus (HP) Network Node Manager-i
Document control page
Conventions used in this guide
Summary
Getting started
Installing probes
Configuring the probe
Running the probe
Data acquisition
ObjectServer information
Connecting to the NNMi system
Authentication
Event retrieval
Subscription checking and renewal
Event synchronization
Reconnection and backoff strategy
Inactivity
Support for Unicode and non-Unicode characters
Peer-to-peer failover functionality
Example property file settings
Configuring a secure connection with the NNMi system
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 8.0
Elements
Error messages
Microsoft Azure
Microsoft EWS
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the probe
Specifying a truststore file
Specifying an authentication mode
Running the probe
Data acquisition
Filtering emails
Extracting plain text from the body of emails containing HTML
Deleting emails after processing
Event stream parsing as a single line
Line parsing with empty values
Event stream parsing for multiple lines
Line parsing with quotation marks
Line parsing with consecutive unquoted white spaces
Formatting multi-line elements
Peer-to-peer failover functionality
Example property file settings
Stream capture
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 12.0
Elements
Error messages
Known issues
Microsoft SCOM 2012
Document control page
Conventions used in this guide
Summary
Supported deployment scenarios
Installing probes
Environment variables
Firewall settings
Configuring Microsoft SCOM 2012
Configuring the probe
Data acquisition
Rules file
Managing subscriptions
Inactivity
Backoff strategy
Command port module
Socket-based command port
HTTP/HTTPS command port
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Properties and command line options
Event acknowledgement automation
Enabling automatic acknowledgement of events
Disabling automatic event acknowledgment
Elements
Error messages
ProbeWatch messages
Running the probe
Running multiple probes
Additional probe tools
Desktop and Webtop tools
Installing the desktop and Webtop tools
Using the desktop and Webtop tools
Batch update tool
Troubleshooting
Connector registration issues
Known issues
The probe cannot be run as a Windows service
Tally mismatch for repeat alerts
Connector name subscriptions
Known issues with automatic event acknowledgement
AntiXssLibrary error
East Asian locale settings
Summary field gets truncated
Missing assembly file message
Unable to install the SCOM 2007 R2 and SCOM 2012 probe on the same system
Microsoft SCOM 2016
Document control page
Conventions used in this guide
Summary
Supported deployment scenarios
Installing probes
Environment variables
Firewall settings
Configuring Microsoft SCOM 2016
Configuring the probe
Data acquisition
Rules file
Managing subscriptions
Inactivity
Backoff strategy
Command port module
Socket-based command port
HTTP/HTTPS command port
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Properties and command line options
Event acknowledgement automation
Enabling automatic acknowledgement of events
Disabling automatic event acknowledgment
Elements
Error messages
ProbeWatch messages
Running the probe
Running multiple probes
Additional probe tools
Desktop and Webtop tools
Installing the desktop and Webtop tools
Using the desktop and Webtop tools
Batch update tool
Troubleshooting
Connector registration issues
Known issues
The probe cannot be run as a Windows service
Tally mismatch for repeat alerts
Connector name subscriptions
Known issues with automatic event acknowledgement
AntiXssLibrary error
East Asian locale settings
Summary field gets truncated
Upgrading from the SCOM 2007 R2 probe to the SCOM 2016 probe
CommandPort: returns 'unknown command' to operations received from telnet if a backspace was issued with the command
Microsoft Windows Event Log
Document control page
Conventions used in this guide
Installing probes
East Asian locale settings
Running the probe
Running the probe under process agent control
Running multiple probes
Compatibility with previous versions of the probe
Requirements
Data acquisition
Buffer settings
Example property file settings
Peer-to-peer failover functionality
Example property file settings
Event Synchronization
XML configuration file
Tags and attributes used by the XML configuration file
XML configuration file syntax
Using the SourceType property
Filter definitions
Forwarded event log
Properties and command line options
Event Attributes
Error messages
ProbeWatch messages
Known issues
Probe cannot run as a Windows service
Defect in .NET 3.5 causes problems in East Asian locales when receiving high event data volumes
Running the probe on a server on which Microsoft .Net Framework 4.0 is installed
Probe can only be started from the %OMNIHOME%\probes\win32 directory
Probe does not stop when process agent stops
Missing events during Resynch under high load
Error with the retry function
Enabling the retry function on a 32-bit Windows machine
Summary field gets truncated
Motorola MUNO
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Motorola OMC-R (iDEN)
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Multi-headed probes
Chat in and chat out scripts
Read Timeout
Inactivity
Backoff strategy
Hosts file format
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
Motorola OMC-R GSR9 (CORBA)
Motorola OMC-R GSR9 (CORBA)
Document control page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Data acquisition
Connecting to the CORBA interface
Retrieving objects
Filtering notifications and alarms
Lookup table
Timeout
IRP Agent status
Backoff strategy
Command line interface
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Nokia Network Functions Manager for Packet
Document Control Page
Conventions used in this guide
Summary
Installing probes
Configuring the probe
Configuring the cross-launch application
Configuring Java
Jar files
Configuring lookup tables
Adapting the rules file
Config ObjSrv
Manually add to the ObjSrv
Establishing a secure connection using SSL
Configuring SSL
Displaying unicode and non-unicode characters
Running the probe
Probe Event Enrichment Rules
Data acquisition
Connectivity and firewall considerations
Resynchronization
Using durable subscriptions
Subscribing to JMS topics
Subscribing to the 5620-SAM-topic-xml-filtered topic
Filtering events
JMS acknowlegement modes
Nokia NFM-P server redundancy
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Command line interface
HTTP/HTTPS command interface
Configuring the command interface
Format of the nco_http command line
Probe commands
Messages in the log file
Storing commands in the nco_http properties file
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 11.0
Elements
Common elements
Alarm event elements
Attribute value change event elements
State change event elements
Alarm status change event elements
Object deletion event elements
Relationship change event elements
Elements generated for object creation events
Customizing the rules file to populate the $specificProblem element
Client session event elements
File available event elements
Database activity event elements
Database connection state change event elements
Database error event elements
Database proxy state change event elements
Error messages
ProbeWatch messages
Troubleshooting
Known Issues
Nokia Network Services Platform
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the Probe for Message Bus to integrate with Nokia Network Services Platform
Configuring the cross-launch application
Nokia NSP server redundancy
Performing partial resynchronization
Configuring SSL
Configuring persistent subscriptions
Enabling alarm correlation
Enabling JSON stream support
Running the probe
Additional properties for the probe integration
Properties and command line options
Properties and command line options provided by the Java Probe Integration Library (probe-sdk-java) version 11.0
Elements
Error messages
Error messages generated for the Probe Integration for Nokia NSP
Common error messages
ProbeWatch messages
Known issues
Nokia-Siemens EWSD (Server)
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Interpreting the data
Data stream capture
Lookup table
Timeout
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Nokia-Siemens EWSD (UNIX)
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Chat in and chat out scripts
ReadTimeout
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
Nokia-Siemens NetAct 3GPP V6 (CORBA)
Document Control Page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Configuring the lookup table
Data acquisition
Connecting to the CORBA interface
Retrieving objects
Status checking
Filtering notifications and alarms
Filters
Command line interface
Peer-to-peer failover functionality
Example property file settings
Running multiple probes
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Nokia-Siemens SMNOS
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Connecting to the GIF/FM socket
Operation of the probe
Sending PING commands between blocks of data
Process failure
Reconnection attempts
Backtracking
Processing messages
Inactivity
Chat in and chat out scripts
Raw stream capture
Hosts file format
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
Nokia-Siemens Switch/Radio/@vantage Commander (CORBA) 3GPP V6.3
Document control page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Data acquisition
Connecting to the CORBA interface
Retrieving objects
Filtering notifications and alarms
Populating tokens during resynchronization
Lookup table
IRP Agent status
Command line interface
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Running multiple probes
Nokia-Siemens TNMS-SNMP Interface
Document control page
Conventions used in this guide
Summary
Other requirements
Installing probes
Customizing the rules file
Data acquisition
Peer-to-peer failover functionality
Example property file settings
SNMP V3 support
Properties and command line options
Elements
Static elements
Dynamic elements
Generic trap handling
Error messages
ProbeWatch messages
Nortel DMS
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Logging in and out
Chat In and Chat Out Scripts
Automatic Log in and Log out
Connecting to Single or Multiple Devices
Hosts File Format
Configuring the DMS Device
Heartbeating
Backoff Strategy
Data Stream Capture
Bounce Connection
SOS Messages
Invalid Alarms
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape Codes
Elements
Error messages
TSMWatch messages
Nortel EIF
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Nortel Magellan NMS
Document control page
Conventions used in this guide
Installing probes
Data acquisition
Chat in and chat out scripts
Raw stream capture
Invalid alarm logging
Data stream capture
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
Nortel Meridian
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
Nortel Preside EAI
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Peer-to-peer failover functionality
Example property file settings
Probe operation
Hash tables
EAI target failover processing
Properties and command line options
Elements
Elements common to all message types
Elements generated for enroll_ne messages
Elements generated for ne_name messages
Elements generated for ne_type messages
Elements generated for clear_alarm and alarm_ak messages
Elements generated for raise_alarm messages
Error messages
OPC Unified Architecture (UA)
Document control page
Conventions used in this guide
Summary
Getting started
Installing probes
Configuring the probe
Data acquisition
ObjectServer information
OPC UA communications information
Connecting to the OPC UA server
Establishing a secure connection to the OPC UA server
Configuring SSL connections
Notification retrieval and synchronization
Reconnection and probe backoff strategy
Inactivity
Data stream capture
Support for Unicode and non-Unicode characters
Peer-to-peer failover functionality
Example property file settings
Using the OPC Foundation sample server
Running the probe
Properties and command line options
Elements
Error messages
ProbeWatch messages
Known issues
The XML configuration files for event and data change notifications
Structure of the XML configuration files
Customizing the XML configuration files
Open NerveCenter
Document Control Page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Data Stream Capture
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Connection accepted and exit notification elements
Inform Netcool message elements
Error messages
ProbeWatch messages
PDS Snyder
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Alarm formats
Chat in and chat out scripts
Heartbeating
Backoff strategy
ReadTimeout
Hosts file format
Data stream capture
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Escape codes
Elements
Static elements
Dynamic elements
Error messages
TSMWatch messages
Ping
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Ping file
Ping cycle
Host status
Name resolution
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Limitation
Samsung Base Station Manager
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Data stream capture
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Simnet
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Unicode Transformation Format (UTF-8) mode on Windows
Internationalization support
Example multi-byte character set on Solaris
Example multi-byte configuration on Windows
Event file format
Properties and command line options
Elements
Static elements
Dynamic elements
Error messages
Sitescope
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Reading log files
Modes of operation
Windows NT considerations
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
SNMP
Document control page
Conventions used in this guide
Summary
Integrating with Netcool/OMNIbus using the SNMP Probe
Getting started
Installing probes
Configuring the probe
SNMP engine update automation processing
Enabling SNMP engine update automation
SNMP engine information ProbeWatch messages
NHttp Bidirectional commands on the SNMP engine
Firewall considerations
SNMP V3 support
Configuration files
Probe properties
Defining the startup behavior
Adding new users
Traps and informs
Probe initialization
Limiting processing to SNMP V3 only
Minimum security level for trap processing
Example configuration
Data acquisition
ObjectServer information
Communications information
Communications port
IP environment
IP address resolution
Writing resolved host names and discarded host names to flat files
Paths used by the probe
Queue and buffer settings
Example property file settings
Logging performance data
Monitoring flood conditions at IP addresses
Generic trap handling
Logging lost traps
Heartbeat
Support for Unicode and non-Unicode characters
Rules files
Rules file processing
SNMP GET
SNMP SET
Peer-to-peer failover functionality
Example property file settings
Managing the SNMP agent over the probe's HTTP/HTTPS interface
Enabling remote management of the probe
Sending commands using nco_http
Get commands
Set commands
Messages in the error log
Sending commands using nco_probeeventfactory
Get operations
Set operations
Storing commands in nco_http.props properties file
Rules file
Properties and command line options
Elements
Static elements
Dynamic elements
Error messages
ProbeWatch messages
Running the probe
Running the probe as suid root
Running the probe on AIX
Known Issues
Troubleshooting
Standard Input
Document control page
Conventions used in this guide
Summary
Installing probes
Using the probe
Example usage
Data acquisition
Escape codes
Properties and command line options
Elements
Error messages
ProbeWatch messages
Troubleshooting
Syslog
Document control page
Conventions used in this guide
Summary
Installing probes
Configuration
Data acquisition
Modes of operation
Sending a SIGHUP signal
Peer-to-peer failover functionality
Example property file settings
Limitations on the length of an event processed by the Syslog Probe
Properties and command line options
Elements
Error messages
ProbeWatch messages
Syslogd
Document control page
Conventions used in this guide
Summary
Installation consideration
Installing probes
Configuring the probe
Data acquisition
Rules file timeout
Internationalization support
Example multi-byte character set on Solaris
Example multi-byte configuration on Windows
Peer-to-peer failover functionality
Example property file settings
IP address resolution
Properties and command line options
Elements
Error messages
ProbeWatch messages
Tandem
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Data stream capture
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Tandem SCP
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the hosts file
Data acquisition
Data stream capture
Logging invalid alarms
Read timeout
Inactivity
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Tekelec Eagle STP
Document control page
Conventions used in this guide
Summary
Installing probes
Configuring the hosts file
Chatin and chatout strings
Data acquisition
Data stream capture
Logging invalid alarms
Read timeout
Inactivity
Backoff strategy
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Known issues
Tekelec LSMS
Document control page
Conventions used in this guide
Summary
Installing probes
Data acquisition
Connecting to single or multiple devices
Peer-to-peer failover functionality
Example property file settings
Chat in and chat out scripts
Data stream capture
Hosts file format
Timeout
Backoff strategy
Properties and command line options
Escape codes
Elements
Error messages
ProbeWatch messages
Tellabs 8000 INM
Document control page
Conventions used in this guide
Summary
Installing probes
Lookup table
Generating a probe lookup table from the Tellabs fault text definition XML file
Lookup table generator utility error messages
Data acquisition
Device connection
Reconnection settings
Data stream capture
Read Timeout
Response Timeout
Heartbeating
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Tellabs FOCUS NM2100
Conventions used in this guide
Summary
Installing probes
Data acquisition
Heartbeating
Data stream capture
Event buffering
Read timeout
Managed devices
Internationalization support
Example multi-byte character set on Solaris
Peer-to-peer failover functionality
Example property file settings
Properties and command line options
Elements
Error messages
ProbeWatch messages
TL1
Document control page
Conventions used in this guide
Summary
Installing probes
Migrating from the TL1 TSM
Data acquisition
TL1 protocol
Issuing commands
TL1 command structure
Message structure and expected tokens
Multiple events per message
Peer-to-peer failover functionality
Example property file settings
Connecting to single or multiple devices
Using chat in scripts and chat out scripts
Alerting TL1 devices to the probe connection
Resynchronizing with the TL1 device
Heartbeating
Specifying devices using a hosts file
Format for hosts file when specifying multiple TL1 devices on a single host
Tracking the login status of the network elements on a TL1 device
Read timeout
Backoff Strategy
Data Stream Capture
Command line interface
Issuing commands to the probe
Properties and command line options
Escape Codes
Running the probe
Elements
Static elements
ProbeWatch Message elements
Dynamic elements
Error messages
ProbeWatch messages
Known issues
ZTE M31 NetNumen WCDMA and U31 Wireless (CORBA)
Document Control Page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Setting the target EMS
Data acquisition
Connecting to the CORBA interface
Retrieving alarms and notifications
XML files
Persistent subscriptions
Timeout
Backoff strategy
Filtering notifications and alarms
Lookup table
Command line interface
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Elements
Error messages
ProbeWatch messages
Running the probe
ZTE NetNumen N31 (CORBA)
Document control page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Data acquisition
Connecting to the CORBA interface
Retrieving alarms and notifications
Filtering alarms and notifications
Lookup table
Timeout
Backoff strategy
Command line interface
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Properties and command line options
Error messages
ProbeWatch messages
Running the probe
Running multiple probes
ZTE ZXONM E300 and U31 Wired (CORBA)
Document control page
Conventions used in this guide
Summary
Installing probes
Firewall considerations
Data acquisition
Connecting to the CORBA interface
Retrieving alarms and notifications
Command line interface
Peer-to-peer failover functionality
Example property file settings for peer-to-peer failover
Properties and command line options
Elements
Error messages
ProbeWatch messages
Running the probe
Viewing AIOps insights
AIOps insights UI
AIOps insights Scopes and Filter
Training AI models
About AI models
Prerequisite AI models
Preparing the AI environment
Adjusting model training resources
Manually create PriorityClass
Configuring alert expiry time
About OpenSearch indices and shards
Determining your current shard consumption
Managing embedded JSON
Scaling log anomaly detection pods
Configuring log formats for WebSphere log anomaly detection
About AI algorithms
About change risk
About event grouping
About log anomaly detection algorithms
About natural language log anomaly detection
Workflow
Example
About statistical baseline log anomaly detection
Workflow
Example
About golden signals log anomaly detection
About shape correlation
About metric anomaly detection
About golden signal alert enrichment
About probable cause ranking
About similar tickets
About incident summarization
About Ops Assistant
Language support
Preparing AI algorithms
About algorithm types
About pre-trained algorithms
Configuring trainable AI algorithms
Alert seasonality detection
Change risk
Log anomaly detection - golden signals
Natural language log anomaly detection
Metric anomaly detection
Similar tickets
Temporal grouping
Training level filtering in Concert Operate
Temporal and seasonal algorithms policy filtration
Managing AI algorithms
Generating AI models
Displaying log anomaly detection resources and models
Data quality messages
Managing unsupported languages
Determining which algorithm generated a log anomaly
Deploying models
Editing algorithm configurations
Deleting algorithm configurations
Managing AI model versions
Changing the deployed version
Deleting a version
Draft and archived policies
Displaying data assets
Managing applications (services) and viewing topologies
Resource management: Searching and filtering
The Resource management page
Defining and editing applications (services)
Managing topologies
Rendering a topology
Building a custom topology
Viewing a topology
Viewing resources on a map
Viewing topology history
Viewing topologies with URLs
Viewing topologies with API
Topology query syntax
Template types
Viewing resource group templates
Building resource group templates
Incidents
Managing resource group correlation
Defining business criticality
Running data administration routines
Configuring topology user preferences
Configuring topology elements
Configuring advanced settings
Configuring topology tools
Splunk integration example
Configuring resource types
Configuring relationship types
Configuring custom icons
Configuring rules
Defining merge rules
Defining match tokens rules
Defining tags rules
Defining history rules
Defining file enrichment rules
Defining events filter rules
Defining business criticality rules
Rules reference
Resolving incidents and alerts
Configuring custom properties for alerts and incidents
About events, alerts and incidents
Incidents
Incident overview
Searching and filtering incidents
Creating views
Setting user preferences for the Incidents list
Managing multiple incidents
Automated incident summaries with AI
Diagnosing incidents with Ops agent
Alerts
Icons used in the Alert Viewer
Topological enrichment and correlation
Alert details
Working with alerts and menu customization
Searching and filtering alerts
Managing multiple alerts
Creating views
Creating quick filters
Using custom fields
Setting user preferences for the Alert Viewer
Sound notifications for alert list
About alert groups
Displaying an alert group
Displaying alert topology
Displaying alert seasonality
Displaying temporal correlation
Log anomaly alerts
High risk alerts from change risk
Viewing metric anomaly details
Metric anomaly forecasts
Viewing multiple metrics on the metric anomaly chart
Using Metric search to create a timeseries chart
Blocking, unblocking, and purging metrics
Managing metric restriction filters: create, edit, and delete
Displaying analytics details for an alert group
Displaying alert count cards on the homepage
Viewing incidents that are displayed in outgoing integrations
Alert and incident enrichment
Event mapping and alert severity
ChatOps insights
Managing Incidents in ChatOps
Probable cause in ChatOps
Incident Resources
Associated automations
Recommended actions
Viewing alerts in ChatOps
Change risk in ChatOps
Automating processes
Policies
Searching and filtering policies
Policy details
Seasonality policy details
Temporal policy details
Default incident creation policies
Default Netcool scope-based grouping
Incident Creation based on Persistence and Golden Signal
Creating policies
Suppress alerts
Suppress seasonal alerts
Group alerts based on scope
Assign a runbook to alerts
Promote alerts to an incident
Create incidents from correlated groups of alerts
Set fixed thresholds for metric anomaly alerts
Invoking an Impact policy
Sending alert data back to Concert Operate from Impact
Populate an external database
Policy editor
Supported Anomaly insights properties
Metric threshold policy-template
Examples of policy conditions mapped to alert JSON
Best practices for condition sets
Refreshing the policies table
Managing multiple policies
Renaming policies
Exporting and importing policies
Archiving policies
Maintaining and debugging policies
Migrating Netcool correlations to Concert Operate
Runbooks
Runbooks and Actions
Runbooks Library
Run your first runbook
Load and reset example runbooks
Create a runbook
Edit a runbook
Runbook elements and editing actions
Adding actions
Adding nested runbooks
Adding parameters
Parameter types
Adding a GOTO element
Conditional branching
Configuring runbook creation
Configuring runbook approval
Runbook approval process
Runbook versions
Save and publish a runbook
Filtering runbooks
Assigning runbooks and actions to groups
Export and import runbooks
Delete a runbook
Activities
Monitor runbook history
Actions
Managing actions
Creating an action
Creating SSH actions
Single and multi target actions
Output format of multi target actions
Comparison of single and multi target actions
Creating HTTP actions
Creating Client-side actions
Deleting an action
Ansible actions
Harvesting Ansible actions
Ansible action interactions
Job Template parameters and surveys
Predefined actions
Action versions
Save and publish an action
Testing an action
Running an action
Activities
Visualizing dashboards and reports
Installing IBM Cognos Analytics
Integrating IBM Cognos Analytics with Concert Operate
Creating the data flow
Setting up the database schema
Data flow configuration for IBM Db2
Data flow configuration for Impact
Creating a Data Module
Getting started with IBM Cognos Analytics
Creating a dashboard
Concert Operate widgets
Alert list custom widget
Topology viewer custom widget
Incident list custom widget
Button custom widget
Example configurations
Concert Operate administration
UI console
Supported browsers
Accessing a cluster with the console
Customizing the platform UI
Enabling UI features by using feature flags
Configuring feature flags by using ConfigMaps
Enabling and disabling tours
Supported languages
Managing user access control
Identity Management (IM)
Adding users
Managing user groups
Roles and permissions
Managing profiles
Creating restriction filters
Creating redaction policies
LDAP Connectivity Guide for Cloud Environments
Secret rotation
Issue Resolution Core operator secret usage
Issue Resolution Lifecycle operator secret usage
Administering data storage
Restricting the number of alerts returned by the data layer
Disabling additional alert count queries
Configuring filter query warning
Updating usage data collection preferences
Clearing out topology data without reinstalling
Changing the Cassandra gc_grace_seconds value
Backing up and restoring UI topology configuration data
Changing topology timeouts
Limiting the number of concurrent user sessions
Setting the idle session timeout
Configuring probable cause
Migrating Netcool configurations to Concert Operate
Migrating Netcool filter configurations to Concert Operate
Migrating Netcool view configurations to Concert Operate
Migrating Netcool runbook triggers to Concert Operate policies
Importing and exporting configurations
Export and import filters using the migration tool
Export and import views using the migration tool
Infrastructure automation
Planning
Supported platforms
Red Hat OpenShift
IBM Cloud
AWS Marketplace
Microsoft Azure
Hardware requirements
Storage requirements
IBM Cloud Storage
Red Hat OpenShift Data Foundation (ODF)
IBM Fusion Data Foundation
IBM Fusion Global Data Platform
IBM Storage Scale Container Native
Portworx
AWS native storage
High availability considerations
Security considerations
Licensing
Passport Advantage part numbers
Installing
Online with Concert Operate
Online stand-alone
Installing on cloud platforms
Installing on ROKS
Installing on ROSA
Installing on ARO
Offline
Bastion host
Portable device
Installing Infrastructure management
Installing on AWS (appliance)
Installing on VMware vSphere (appliance)
Installing on Red Hat OpenStack Platform (appliance)
Installing on Red Hat Virtualization (appliance)
Installing on Google Compute Engine (appliance)
OIDC Configuration steps for Infrastructure Management with Cloud Pak (appliance)
Installing Infrastructure management as a containerized deployment with Cloud Pak (podified)
Reference
Infrastructure Automation CRDs
IAConfig
IAManageService
IMInstall
Troubleshooting installing and uninstalling
Upgrading
Online
Offline
Full appliance replacement upgrades
Migrate from an appliance-based to a Kubernetes-based Infrastructure Management installation
Administering
Roles and permissions
Backup and restore
Installing the backup and restore tools
Backing up Infrastructure Automation
Restoring Infrastructure Automation
Upgrading Infrastructure Automation backup and restore artifacts
Backup and restore Infrastructure management appliances
Migrating to Concert Operate
Migrating IBM Cloud Private Managed services
Migrating IBM Red Hat CloudForms and IBM Cloud Pak for Multicloud Management appliances
Infrastructure Management
Administration
Deployment planning guide
Architecture
Requirements
Terminology
Regions
Roles
Centralized administration
Tenancy
Using a load balancer
Database configuration
Capacity planning
Appendix
High availability guide
Environment Overview
Installing the appliances
Configuring database failover
Configuring the HAProxy load balancer
Scaling a highly available Infrastructure Management environment
Updating a highly available Infrastructure Management environment
Updating hostnames on database-only appliances
Appliance hardening guide
SSH security
Appliance security
Server security
Database security
Enable terraform-runner in an air-gapped environment
Configuring user settings
Settings overview
My Settings
Tasks
Configuration
SmartProxies
About
Default roles
Managing infrastructure and inventory
Clusters
Hosts
Virtual machines
Remote consoles
Managing virtual machine snapshots
Resource pools
Datastores
Data optimization
PXE servers
Availability zones
Cloud tenants
Volumes
Flavors
Cloud networks
Instances and images
Orchestration stacks
Key pairs
Object stores
VMware networking switches
Container entities
Managing providers
Infrastructure Providers
Red Hat Virtualization Providers
OpenStack Infrastructure Providers
VMware vCenter Providers
IBM Power HMC Providers
OpenShift Virtualization (KubeVirt)
Nutanix Providers
Proxmox Providers
Configuration Providers
IBM Terraform Providers
Red Hat Satellite 6 Providers
Automation Management Providers
Cloud Providers
Azure Providers
Amazon EC2 Providers
Google Compute Engine Providers
IBM CIC Providers
IBM Cloud VPC Providers Providers
IBM Power Systems Virtual Servers Providers
IBM PowerVC Providers
OpenStack Providers
Container Providers
Azure Kubernetes Providers
Red Hat OpenShift Providers
IBM Cloud Kubernetes Service Providers
Oracle Kubernetes Engine Providers
VMware Tanzu Providers
Storage Providers
Amazon Elastic Block Store Providers
OpenStack Block Storage Providers
OpenStack Object Storage Providers
IBM Cloud Object Storage Providers
Provisioning
Provisioning virtual machines and instances
Provisioning requests
Requirements for Provisioning Virtual Machines and Instances
Requirements for Provisioning Virtual Machines from Red Hat Virtualization Manager
PXE Provisioning
ISO Provisioning
Customization Templates for Virtual Machine and Instance Provisioning
Adding a Customization Template
Provisioning Virtual Machines
Provisioning Instances
Working with requests
Provisioning Request Approval Methods
Working with Provisioning Requests
Fulfilling requests
Fulfilling a request
Default execution steps in states instance
Catalogs and services
Generic objects
Service dialogs
Provisioning dialog
Catalogs
Orchestration stacks
Retirement
Retiring virtual machines
Setting retirement in a provision request
Extending retirement dates
Creating a service in Infrastructure management for virtual machine provisioning
Service provisioning in Infrastructure management using an orchestration template
Managing controls
Policies and profiles guide
Monitoring, alerts, and reporting
Chargeback
Managing integrations
ServiceNow integration
Change risk integration
IBM Infrastructure Management integrations
Assigning a custom analysis profile to a virtual machine
Scripting Actions in Infrastructure Management (stand-alone)
APIs
API Overview
Prerequisites
REST API Authorization
Password Updates
CRUD
HTTP Basics
JSON Specification
Query Specification
Bulk Querying
Collection Filtering
Pagination
API Reference
Primary Collections
Actions
Alert Management
Authentication Management
Automate Model
Automate Domains
Automation Requests
Automate Workspaces
Categories and Tags
Chargebacks, Rates and Assignments
Cloud Volumes
Conditions
Configuration Script Payloads
Configuration Script Source Management
Custom Actions
Custom Attributes
Custom Button Management
Event Streams
Flavor Management
Generic Object Management
Group Management
Host Management
Instance Management
Metric Rollups
Network Routers
Notifications Support
Orchestration Support
Physical Server Management
Picture Management
Policy Management
Policy Collections
Provider Support
Provision Requests
Request Support
Reports Support
Role Management
Security Groups
Service Management
Service Queries
Service Custom Actions
Service Dialogs
Service Orders
Setting Ownership
Settings Management
Snapshot Management
Tags and Tagging
Tasks
Tenant Management
User Management
Virtual Machine Management
API Appendices
Quick Reference
Collection Metadata
Resource Attributes
Provider Types
Provision Request Supported Attributes
Advanced Provisioning Attributes
SOAP to REST Mapping guide
Deprecated Types
Deprecated Resource Attributes
API Examples
Foundation
Querying Examples
Paging Queries
Automation Requests
Create an Automation Request
Create multiple Automation Requests
Providers
Create a Provider
Create a Provider with multiple credentials
Update a Provider
Refresh a Provider
Delete a Provider
Provisioning Requests
Create a Provision Request
Create multiple Provision Requests
Service Catalogs
Add a Service Catalog
Add multiple Service Catalogs
Edit a Service Catalog
Edit Service Catalogs
Assign Service Templates
Unassign Service Templates
Delete Service Catalogs
Service Templates
Edit a Service Template
Edit Service Templates
Delete Service Templates
Services
Order a Service
Order Multiple Services
Edit a Service
Edit a Service with Patch Method
Edit a Service with PUT
Edit Services
Reconfigure a Service
Refresh Service Template Dialog Fields
Refresh Service Dialog Fields
Retire a Service
Retire Multiple Services
Trigger a Custom Action on a Service
Delete Services
VM Management
Start a VM
Stop a VM
Suspend a VM
Scan a VM
Set owner of a VM
Add Event to a VM
Delete a VM
Tag Management
Assign Tags
Assign Tags to Service Template
Unassign Tags
Unassign Tags from Service Template
Usage Flows
Compliance Policy Flow
Reference
Support matrix
Supported Browsers
Supported Platforms
Supported Providers
Provisioning Support on Infrastructure Providers
Feature Support on Infrastructure Providers
Feature Support on Cloud Providers
Feature Support on Container Providers
Feature Support on Network Providers
Feature Support on Configuration Management Providers
Remote Console Support
Operating System Support
Smart State Analysis Support
Supported Guest Operating Systems
Integration with OpenShift Container Platform
Methods available for automation
Managing authentication for Infrastructure management (stand-alone)
Active Directory
2-Factor-Authentication with IPA
IPA/AD trust authentication
LDAP authentication
SAML authentication
OpenID-Connect authentication
Integration with OpenShift Container Platform
Self service user interface guide
Troubleshooting
After an upgrade, users cannot access Infrastructure Management
Error using multiple tabs in the same browser
Non-LDAP users cannot access Infrastructure Management
The vmware-infra-* pods in CrashLoopBackOff error states
VM operator encounters an error when creating CRD
VM operator encounters an error when upgrading
Error deleting cloud volumes
Error logging out of and logging in to Infrastructure Management
New data is not shown from Infrastructure Management
infrastructure-management-zookeeper-x pod is not Ready on the Red Hat OpenShift on IBM Cloud cluster
Managed services
User interface
Administration
Updating default routes to custom hostname
Configuring a custom HTTPS certificate for the console
Updating environment variables for Managed services
Configuring Managed services to use a proxy
Configuring Managed services to import out of box templates and services using your github.com token
Configuring SSH keys and known hosts in provider terraform pod
Accessing Managed services by using a custom URL
Using pre-created secrets in Managed services
Using an external database for the module
CLI tools
Creating a tag mapping for Infrastructure Management integration
Instances
Service instances
Creating a service instance
Creating bind instances for service instances
Managed services Kubernetes resource controller for Managed services
Editing a service instance
Upgrading or downgrading a service instance
Viewing service instance details
Terminating and deleting a service instance
Resuming or retrying a service instance
Template instances
Managed services Kubernetes resource controller for Managed services templates
Viewing template instance details
Deleting a template instance
Modifying a template instance
Managing virtual machine resources
Importing existing VMware vSphere virtual machine
Importing an existing PowerVC or OpenStack virtual machine
Migrating virtual machines using VMware VMotion
Creating and managing snapshots
Library
Services
Inbuilt services in Managed services library
Managing categories
Creating a category
Deleting a category
Bookmarking Service Library URL with preselected category
Creating a service
Prerequisites for using tags in a service
Working with the Parameters tab
Creating new input and output parameters
Managing existing input and output parameters
Managing an existing activity parameter
Working with Composition tab
Activities in the Composition tab
Decision
Email notification
Configuring and managing SMTP server connection for Email notifications
REST Hook
Applications
Templates
Helm charts
Ansible
Credential
Parameters tab of Ansible Credentials activity
Inventory
Inventory and Hosts tabs of Ansible Inventory activity
Job Templates
Parameters tab of Ansible Job Template activity
Pricing for service plans
Managing service code structure
Supported interpolation expressions
Input output mapping for templates and helm charts
Input and output parameter mapping for resthooks
Parameter mapping for decision
Input and output parameter mapping for email notification
Service instance level parameters
Using shared parameters in service interpolations
Service validations
Viewing service details
Importing a service
Editing a service
Assigning access to a service
Duplicating a service
Changing a category
Deleting a service
Saving a service to different repositories
Service version actions
Adding a service version
Copying a service version
Editing a service version
Publishing a service version
Deleting a service version
Retiring a service version
Unretiring a service version
Templates
Defining the structure of Managed services template
Tags module
Deploying a template
Importing a template
Editing a template
Duplicating a template
Deleting a template
Viewing a template
Changing preloaded content tokens
Terraform template content
Offline Content Installation
Deploying Starterpack and Integration Content
Deploying a SingleVirtualMachine Starterpack template
Deploying OpenShift Container Platform Starterpack template
Deploying Kubernetes cluster Starterpack template
Working with IBM Cloud Kubernetes Service template
Deploying IBM Cloud Kubernetes service template
Deploying helm-tiller template on IBM Cloud Kubernetes Service
strongSwan Helm Chart
Scaling nodes on IBM Cloud Kubernetes service
Importing Kubernetes target cluster to hub cluster Starterpack template
Integrating with ServiceNow CMDB integration template
Creating a Change Risk Assessment
Deploying middleware content templates
Deploying a middleware template
Deploying a WebSphere Application Server V9 Standalone template
Deploying content and content runtime from Managed services that is behind a firewall
Terraform template overview
Template cloud parameters
Template middleware parameters
Customizing templates
Template modification
Template variables modification
Chef guidelines
Modifying a deployed middleware template instance
Custom actions
Creating a custom action
Creating a custom action category
Viewing custom action details
Editing a custom action
Assigning custom action to a service version
Assigning access to a custom action
Deleting a custom action
Manage
Cloud connections
Alibaba
Amazon EC2
IBM Cloud
IBM Cloud Kubernetes Service
Huawei Cloud
Google Cloud
vSphere
Nutanix
OpenStack
OpenStack
PowerVC cloud on OpenStack
z/VM Cloud Manager Appliance on OpenStack
Tencent
VMware NSX-T
VMware vRealize Automation
NSXv
Azure
Ansible
Microsoft HyperV
Content runtimes
Other template parameters
System requirements
Content Runtime Overview
Enabling FIPS on Pattern Manager and Software Repository containers deployed by Advanced Content Runtime
Provisioning and managing your Content Runtime infrastructure
IBM template parameters
Amazon template parameters
VMware template parameters
Use existing Chef Server when deploying Content Runtime
IBM with Existing Chef Server template parameters
Amazon with Existing Chef Server template parameters
VMware with Existing Chef Server template parameters
Other with Existing Chef Server template parameters
Offline Content Runtime deployment
Knife Command Configuration
Content Runtime plan and apply
Updating the Content Runtime Docker Containers
Deploying a GDPR enabled Content Runtime
Managing a software repository
Populating the software repository
Populating the Installation Manager repository
Installation Manager Toolkit binaries
Using IBM Installation Manager live repositories
Using IBM Fix Central
Setting up a composite repository
Validating the Installation Manager repository
Backup Considerations for Content Runtime
Updating the Content Runtime SSL Certificates
Shared parameters
Managing Data Types from the user interface
Managing Data Objects from the user interface
Prebuilt Data Type list
Terraform Versions
Modifying a provisioned environment
Terraform Provider Configuration
Using custom Terraform providers
Managing the usage of virtual machines
Access Control
Integrations
Turbonomic integration
Business Process Manager integration
Ansible integration
Reference
Installation parameters for the Managed services
Password migration of Managed services
Managed services pods
SSH Keys and related input required while deploying content runtime
Control the version of a Terraform provider
Terraform CAMC provider
Shipped Terraform providers
Supported Terraform templates
APIs
API reference
Prerequisites
Common APIs
Provider and connection
Template and template instance
Terraform version
Terraform Provider Engine file APIs
Resource specific
Service and service instance
Custom action APIs
Dynamic parameter discovery
Applications
Shared parameter
SMTP connection
Usage specific
Example: Retrieve deployed templates list
Sample Python script
Content APIs
Upload cookbooks and roles
List cookbooks and roles
Clear cookbooks and roles
Get service logs
Troubleshooting
General issues
Installation
Installation of Managed services on Red Hat OpenShift on IBM Cloud
CLI tool
Deployment issues
Security related issues
Open-source support in Managed services
Importing custom CA Certificate into Terraform provider pod
User interface
Service Composer
Service library
Middleware Content
Content runtime
Content related issues and useful links
Starter Library templates are not loaded
SSH handshake failure
Terraform provider does not support resource
SSH key not found
Node already registered with the Chef server
Failure cleanup does not occur
Known issues with Managed services and VMware vSphere
Recovering the Content Runtime
Bootstrap fails with knife sudo password error
Concert Operate or Red Hat OpenShift Container Platform template deployments
Terraform related issues
Collecting data for Managed services
Refreshing internal certificates
Collecting logs using camCollector script
Updating the resource limits for Managed services containers
Uninstalling
Technology preview
APIs
Custom resource definitions
Concert Operate CRDs
AIModelUI-v1
AIOpsEdge-v1beta1
AIOpsUI-v1
AIOpsUIExtension-v1
AIManager-v1beta1
Algorithm-v1alpha1
Algorithm-v1beta1
ASM-v1beta1
BaseUI-v1
BundelManifest-v1alpha1
BundelManifest-v1beta1
ConnectorUI-v1
InsightsUI-v1
Installation-v1alpha1
AIOpsAnalyticsSpark
Tunnel-v1
Infrastructure Automation CRDs
IAConfig
IAManageService
IMInstall
Accessing APIs
Generating API keys for authentication
Integrated UI APIs
Identity Management (IM) APIs
Infrastructure Automation APIs
Concert Operate v1 APIs
Issue resolution API
Swagger document
Probable cause customization API
Swagger document
Change risk API
Swagger document
Metric API
Swagger document
Automation (runbook) API
Swagger document
Topology APIs
Enabling access to Topology APIs (OCP)
Enabling access to Topology APIs (Linux)
Accessing topology service Swagger UI
Topology File Observer APIs
Topology Rest Observer APIs
Topology API reference
Properties
Edge categories
Edge types
Entity types
Status (and state)
Timestamps
Topology examples
Virtual machine example
OpenStack example
Physical device example
Concert Operate v2 APIs
Swagger document
Reference
Operator cluster service versions (CSVs)
Operator permissions (Concert Operate)
Operator permissions (Infrastructure Automation)
Alert and Event schemas
Alerts and Events schema fields
Resource schemas
EventType schemas
Normalized Alert Mapping Rules
Advanced filter language syntax
Troubleshooting
Install and upgrade
Clusters and nodes
Integrations
Secure Tunnel
AI model management
Alert management
Runbook Automation
ChatOps
Topology
Viewing the topology logs
Setting observer log levels
Defining classifier log settings
Using profilers for targeted logging
Troubleshooting Identity Management (IM) issues
Troubleshooting certificates
Infrastructure Automation
Support
Opening a support case
Installing the MustGather tool
Running the MustGather tool
Command syntax
Primary use cases
Installation related problems
Application related problems
Concert Operate related problems
Additional use cases
Run script to complete corrective actions
Run baseline data collection
Pod specific data collection
Product specific data collection
Installation verification
Copying pod files and directories
Complex command
Miscellaneous use cases
Scale down the MustGather data collection
Gather foundational services data
Command help
Healthcheck
Data collection modes
Primary modes
Secondary modes
View mode
Advanced tips
Use manual collection mode to run commands
Use CPFILES to copy files
Run custom scripts
Security bulletins and fixes
Notices
Glossary
PDF documentation