Setting the Oracle database server name

The Content Manager might fail to connect to an Oracle database because of inconsistencies between the Oracle server name in IBM® Cognos® Configuration and the server name in the tsnnames.ora file.

Procedure

  1. Start IBM Cognos Configuration.
  2. In the Explorer window, click Data Access, Content Manager, Content Store.
  3. Change the Oracle database server name to a fully qualified name such as host_name.companyname:1534 to match the name in the tnsnames.ora file.
Parent topic: Content Manager Cannot Connect to the Content Store on Oracle