Configure the web server

Before you can access the IBM® Cognos® Controller portal, you must configure your web server. You must set up virtual directories, also known as web aliases, for the directories that contain the HTML and web files for IBM Cognos Controller.

Before you begin

You must use Microsoft Internet Information Services (IIS) version 7 or later.


  1. In the Internet Information Services (IIS) Manager, expand the node with your server name, and select Application Pools.
  2. Select DefaultAppPool and then from the Actions pane, select Advanced Settings.
  3. Set the .Net CLR Version to v.4.0.
  4. Set Enable 32-Bit Applications to False.
  5. Set Identity to LocalSystem.
  6. Click OK.
  7. Expand Sites and under your web site, create the following virtual directories as shown in the table. If you are installing on the same machine as IBM Cognos Analytics, create the virtual directories under the ibmcognos virtual directory.
    Alias Location
    controller controller_install_location\ccrvdir
    controllerbin controller_install_location\webcontent\ccr
  8. Select the controller virtual directory.
  9. double click on HTTP redirect. 
  10. Select Redirect Requests to this destination and enter the following path:
  11. Click Apply.
  12. Right-click your web site and click Add Application.
    1. Set Alias to ControllerServer.
    2. Set Application pool to DefaultAppPool.
    3. In the PhysicalPath field, enter controller_install_location/ControllerProxyServer.
    4. Click OK.
  13. Click Apply and click OK.