Error message when opening a dashboard

You may see an error when opening a dashboard.

If a dashboard was created in an older version of IBM® Cognos® Analytics, users may see an error when opening the dashboard in IBM Cognos Analytics Mobile, indicating that the dashboard needs to be migrated. If you are receiving this error message, try the following steps:
  1. Open Cognos Analytics on your desktop.
  2. Open the dashboard that needs to be migrated. This step automatically upgrades the dashboard.
  3. Save the dashboard.
  4. Reopen the dashboard in IBM Cognos Analytics Mobile.