Testing dispatchers

To evaluate how IBM® Cognos® software is performing, you can test the status of dispatchers.

You can also ensure that the dispatchers are responding and view the uptime, which is the time in seconds during which the dispatchers are working without failure.

You can view the status of dispatchers and service and review log messages.

Before you begin

When you test a dispatcher, you also test the services that belong to that dispatcher.

You must have the required permissions to access IBM Cognos Administration User capabilities.

Procedure

  1. In IBM Cognos Administration, on the Status tab, click System.
  2. Determine the dispatchers that you want to test then follow the instructions in this table. In the Scorecard pane, from the change view menu of the current view, click the items you want to display.
    Tip: The current view is one of All servers, All server groups, All dispatchers, or Services.
    Table 1. Goals, views, and actions for testing dispatchers
    Goal Scorecard pane view Action

    Test all dispatchers in system

    All servers

    From the Group Actions menu, click Test.

    Tip: To apply an action to only some entries, select check boxes for one or more entries and then click the action that you want.

    Test all dispatchers for a server group

    All servers

    From the Group Actions menu, click, Test dispatchers.

    Test all dispatchers for a server

    All servers

    Find the server you want to test. From the server Actions menu, click Test.

    Test a specific dispatcher

    All dispatchers

    Find the dispatcher that you want to test. From the dispatcher Actions menu, click Test.

    A dialog box appears and confirms the action.

  3. Click OK.

    If dispatchers are not performing as they should, you can tune server performance by changing their configuration settings. For more information, see Tuning server performance.