RSV-SRV-0066 a soap fault has been returned or RQP-DEF-0114 the user cancelled the request errors display in high user load environments

These errors may be in the IBM® Cognos® cogaudit.log if you have a high user load (over 165 users) and interactive reports are running continuously in a distributed installation.

Procedure

  1. Increase the async_wait_timeout_ms parameter parameter in webapps/p2pd/WEB-INF/services/reportservice.xml file.

    For more information, see the IBM Cognos Analytics Installation and Configuration Guide.

  2. Increase the Queue Time Limit setting to 360.

    For information, see the IBM Cognos Analytics Administration and Security Guide.