Content Manager fails to start or takes a long time to start

On Microsoft Windows, you try to start the service on the computer where you installed Content Manager. As the service is starting, the details include errors similar to the following:

DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.

CM-SYS-5007 Content Manager build x.x.x.x failed to start!

Details within the error log may also include references to OutOfMemoryError.

To resolve this problem, start the service using the DuseCMLargeResultSet parameter. You can add the parameter to the bootstrap configuration file and then start the service using IBM® Cognos® Configuration or you can add the parameter to the startup configuration file and then run the file.