RSV-CM-0005 Content Manager did not return an object

When refreshing a prompted report in IBM® Cognos® for Microsoft Office, an error appears if the Prompt parameter was set to Always Prompt.

RSV-CM-0005 Content Manager did not return an object for the requested search path storeID <store_ID>

You are refreshing a report that was saved with the same file name as an existing report. You cannot replace the existing report by creating a new report with the same name because the new report has a different internal ID. The fully qualified location of the report entry in the content store is represented by the the search path, ID and URL. Entries are assigned a unique identification (ID) number. If the Prompt parameter in IBM Cognos for Microsoft Office is set to Always Prompt, the application uses the content store ID to load the report, not the search path.

Another cause for this error might be that you are refreshing an imported report from a full deployment in which you have moved the entire content store from a source environment to a target environment. References to deployment objects are based on search paths, not IDs. For a specific IBM Cognos Connection page, the page ID of an object remains valid until the application's deployment mechanism transfers the original object to another IBM Cognos Analytics server. In the target environment, all IDs are different.

To resolve these issues, in IBM Cognos for Microsoft Office, you must change the value of the System report property.

Procedure

  1. In IBM Cognos for Microsoft Office, click the Manage Data tab.
  2. Expand the hierarchical list and click the report.
  3. In the Properties pane, expand the Report group.
  4. Change the System property by adding a forward slash "/"at the end of the system gateway URI.

    For example, http://server_name/ibmcognos/bi/v1/disp/

  5. On the IBM Cognos toolbar, click the refresh all data button Refresh all data icon.

    The prompt value that was saved with the report is discarded and you are prompted for a new value.

  6. Close the Prompt window.
  7. Change the System property by removing the forward slash "/" that you added in step 4.

    For example, http://server_name/ibmcognos/bi/v1/disp.

  8. On the IBM Cognos toolbar, click the refresh all data button.

    The properties for the updated prompt now have default values. If you want to prompt users each time the report is refreshed, you must set the Prompt property value to Always Prompt.

    Note: The URI that was modified in step 4 was automatically added to the list of system gateway URIs in the Options dialog box. You must manually remove this invalid URI.

    If the invalid URI is retained, the saved prompt values are ignored and the application will always prompt you for a value.