Workaround for Problems Encountered While Externalizing

When externalizing a data source from Framework Manager, you may encounter an authentication error if
  • the model is published to Content Manager
  • externalizing the data takes longer to perform than the timeout period assigned to passports within IBM® Cognos® Configuration

Users are not prompted to re-enter their authentication credentials.

If an error occurs, the externalized data is still complete and valid. However, if the modeler chooses to actually publish the model, the modeler must re-authenticate and re-publish the model, but without externalizing the data.

Another solution is to publish the model to the network, in which case the authentication error does not occur.