Security Issues

The following issues are related to security setup.

Cognos Office Unable to Create Trust Relationship
If you are using HTTPS to Report Data Service and you receive an error in IBM® Cognos® Office about being unable to trust the relationship, the Certificate Authority (CA) certificate that was issued by the Web server is not trusted on the client workstation.
Unable to View Reports After Clicking View Report
IBM Cognos for Microsoft Office is functioning normally, but you cannot use the View Report option to view reports. The client machine, running IBM Cognos for Microsoft Office, cannot connect to the gateway URL as configured in IBM Cognos Analytics. This may be because it is behind a firewall, the hostname/DNS is not known to this client machine, or the client machine has proxy issues.

Parent topic: Common errors