Configuration change for Learn pane in Cognos Analytics

By default, the cognitive Learn pane in Cognos Analytics is now hosted on a new domain. This change ensures continued access to documentation and other information through the Learn pane.

In the unlikely event that the Learn pane cannot connect to the Learn pane server, you can restore the Learn pane server setting. Follow these steps:
  1. Go to Manage > Configuration > System and select Advanced Settings.
  2. Type Glass.learningPanelServerUrl in the Key field.
  3. Enter https://cchhelp.pac.cloud.ibm.com/docs/cch in the Value field.
  4. Click Apply.

For more information, see Unable to access the Learn panel server (https://www.ibm.com/support/pages/node/6985027)