New Email Configuration Parameters

Configuration parameters can now limit the size of email attachments and email messages. These changes allow administrators to configure their systems to avoid potential problems with abnormally large items.

The configuration parameters asMaximumEMailAttachmentSize, brsMaximumEMailAttachmentSize, ppsMaximumEMailAttachmentSize, and rsMaximumEMailAttachmentSize were added to the agentService service, batchReportService service, powerPlayService service, and the reportService service respectively to limit the size of attachments these services can send to the deliveryService service. If very large email attachments are causing memory errors on the server that hosts the deliveryService service, the values of these configuration parameters may need to be adjusted. If the uncompressed size of an email attachment exceeds the specified configuration parameter, an error message is generated in the email message in place of the attachment indicating that the size of the attachment has exceeded the configured limit.

The new configuration parameter dsMaximumEMailSize, added to the deliveryService service, limits the total size of an email. Your mail server configuration determines the value for this configuration parameter. If the uncompressed size of the email exceeds the specified configuration parameter value, the deliveryService service removes the largest attachments from the message until the total size of the message is lower than the specified configuration parameter value. If an attachment is removed, an error message is created and added as a plain text attachment to the email indicating that the message size has exceeded the configured limit. If the uncompressed size of the email body (for example, an HTML report) exceeds the configured limit, the error message replaces the content of the body.

This change affects: