Client logs

Client logs record events related to the connection between IBM Secure Gateway Client and the IBM Secure Gateway server.

Secure Gateway map with the cloud highlighted

Viewing log messages

To view the log messages, follow these steps:

  1. Click Manage > Secure Gateway.

    The Secure Gateway list appears.

    Tip: If you just completed your connection, but the Gateway connection value for your gateway is Copy icon Not connected, click Refresh to update the value to Copy iconConnected.
  2. At the end of the row for your gateway, click the ellipsis icon Ellipsis icon and then click Properties.
  3. At bottom of the Secure Gateway properties page, under Secure Gateway client, expand the name of the computer where you installed Secure Gateway Client.
  4. Click View client logs.

If a log message is unclear, consult with your administrator about possible actions that you should take.