Delete the existing keystore
When configuring IBM® Cognos® Analytics to use an external certificate authority (CA), you must start with a stopped system and an empty keystore.
Procedure
- Stop the Cognos Analytics service, and ensure that Cognos Configuration is closed.
- From the Cognos Analytics install_location\configuration\certs directory, delete the following files: CAMKeystore, CAMKeystore.bkup, and CAMKeystore.jks.