Viewing the Secure Gateway list

After you create one or more Gateways, view the Secure Gateway list to check each gateway's properties and status.

Secure Gateway map with the cloud highlighted

Before you begin

You must have created at least one Secure Gateway instance.

Procedure

  1. Click Manage > Secure Gateway.

    The Secure Gateway list appears.

    Important: You may need to clear your browser's cache in these cases:
    • if the message below appears, and you have not yet hit the maximum number of gateways allowed for your user license type:

      You have exceeded the maximum number of secure gateways.

    • if the Gateway connection value was not refreshed

    In Firefox, open a private window. In Chrome, open an incognito window.

  2. Check the Gateway connection value for your gateway:
    • If the value is Copy iconConnected, you are ready to add a destination database.
    • If the value is Copy icon Not connected, you must:
      1. Install the Secure Gateway Client.
      2. Configure the Secure Gateway Client to connect to your gateway.
    • If the value is Copy icon Token expired, you must refresh your token:
      1. At the end of the row for your gateway, click the ellipsis icon Ellipsis icon.
      2. Click Properties.
      3. Click Refresh security token.

      A new security token is generated for your secure gateway.

    • If the value is invalid iconInvalid, the gateway cannot be used. At the end of the row for your gateway, click the ellipsis icon Ellipsis icon, click Delete and then create a new gateway.
  3. Check the Status value for your gateway:
    • If it is Copy iconEnabled, your gateway is available for connection to a destination database.
    • If it is Copy icon Disabled, your gateway is not available.
      Tip: You can enable the gateway in step 4.
  4. At the end of the row for your gateway, click the ellipsis icon Ellipsis icon and then click Properties.

    The Secure Gateway properties page appears, showing information such as:

    • the Gateway ID and the Security token. Use these values to configure your Secure Gateway Client.
    • whether there is a connection with a Secure Gateway Client
    • the gateway status
      Tip: Click this field to toggle between Enabled and Disabled.
    • The Secure Gateway client list. To expand a Secure Gateway Client connection, click the chevron button chevron icon next to the name of the client host.

What to do next

To view the Destinations list, click the gateway name.